Installation Engineer

Company Description The Alarm Company (Norwich), founded in 1992 by Richard Taylor, is a leading provider of electronic security and fire detection systems and holds NSI Gold approval. With a team of over 30 professionals, the company ensures responsive support and on-the-ground expertise for customers across multiple security disciplines, from intruder alarms to disabled refuge systems. The Alarm Company focuses on customer satisfaction and aims to excel in every area of service and delivery. Using leading brands such as Texecom, Paxton, Hikvision, Hochiki, and Videx, the company delivers technology-led systems tailored to client needs.
Role Description<
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This is a full-time remote role for Installation Engineers, we need four immediatly. The Installation Engineers will be responsible for installing, configuring, and commissioning electronic security and fire detection equipment at customer sites, in line with company standards and regulatory requirements. Day-to-day tasks include reading and interpreting technical drawings, planning installation layouts, running and terminating wiring, and testing systems to ensure optimal performance and safety. The role also involves performing providing clear guidance to customers on system operation. The Installation Engineer will collaborate with the wider team, maintain accurate documentation, and uphold high standards of customer service and professionalism.
Qualifications
Candidates should possess strong skills in Equipment Installation, including set-up, configuration, and commissioning of security and fire systems.
Candidates should possess practical Electrical Engineering and Electrical Wiring skills for safe and compliant system installation.
Candidates should possess an ECS card and ideally hold a SSSTS, pasma, IPAF and at least NQQ level 3 in fire
.
Candidates should possess Mechanical Engineering awareness to handle mounts, fittings, and physical system components effectively.
Relevant technical certification or apprenticeship in electrical or electronic engineering is beneficial.
Experience with security or fire detection systems and familiarity with industry standards and regulations is mandatory.
Strong problem-solving abilities, attention to detail, and the capacity to work independently in a remote setting are important.
A valid driver’s license and willingness to travel to customer locations, along with clear, professional communication skills, are preferred.

Work arrangement
Yes