Repair Technician

Company Description EleFant is India’s first mobile app-based toy library, focused on supporting children’s growth and development through curated toys and books. The company offers an affordable and sustainable subscription model that allows families to access a wide variety of educational and engaging items. EleFant emphasizes surprise, learning, and play, helping caregivers provide enriching experiences without compromising on quality or cost. The team is driven by a mission to make developmental resources more accessible to children across India.
Role Description The Repair Technician role at EleFant is a full-time, on-site position based across India. The Repair Technician is responsible for inspecting, diagnosing, and repairing toys, electronic components, and related equipment to ensure they are safe and ready for use. Day-to-day tasks include performing regular maintenance, troubleshooting mechanical and electrical issues, cleaning and testing items, and documenting repair activities. The role involves coordinating with operations and customer support teams to address product issues quickly, helping maintain high standards of safety and reliability. The Repair Technician also contributes to process improvements for equipment handling and quality control.
Qualifications
Candidates should possess skills in Appliance Repair and Equipment Maintenance to handle a variety of toys and related devices.
Candidates should possess Troubleshooting skills to identify, diagnose, and resolve mechanical or electrical issues efficiently.
Candidates should possess strong Communication and Customer Satisfaction skills to coordinate with internal teams and support a positive user experience.
Attention to detail and a focus on safety standards in handling children’s toys and equipment.
Basic knowledge of tools, materials, and repair techniques for mechanical and electronic items.
Ability to work on-site in Mumbai / Ahmedabad / Delhi / Bangalore and manage time effectively in a fast-paced environment.
Prior experience in repair, maintenance, or a technical support role is preferred.

Work arrangement
No