Associate Director Commercial Analytics (Immunology)

The Associate Director, Immunology Insights will be accountable for generating market-specific insights gathered from primary market research, secondary data analysis, and competitive intelligence to create integrated and actionable insights for key customer/stakeholder groups. They will develop comprehensive performance narratives for leadership and develop relationships with cross functional partners to inform their perspectives. They will inform data strategy in collaboration with our Commercial Data Management team. They will perform ad-hoc analyses against raw data and design improvements to dashboards for field and sales executives. They will provide requirements to our data operations team for updates that support evolving business needs. They will maintain relationships across sales, marketing, finance, and market access pulling insights from these critical functions into their overall narrative.
The role will report to the Director, Commercial Insights & Analytics as part of the Strategic Capabilities & Operations (SCO) team for North America. The SCO team is focused on ensuring we elevate the experience for our customers internally and externally through integration across sales, marketing, and market access. The Commercial Insights & Analytics team is responsible for performance reporting, competitive intelligence, and forecasting across all brands/therapeutic areas in North America.
**Please note this is a hybrid remote position with occasional travel. While other candidates will be considered, the preferred candidate will live in the Boston area, coming into the Waltham office 1-2 days per week and working remotely otherwise.
Key Responsibilities
Demonstrated ability to think creatively and strategically, with an interest in developing alliances cross-functionally
Communicate complex ideas clearly and concisely in presentations with a goal of eventually presenting to senior levels of the organization
Design and manage improvements to dashboards that provide KPIs and customer insights to field and leadership teams
Inform and evolve thinking for data needs, KPI definition, and data mart requirements
Produce regular reports, presentations, and executive summaries to communicate findings, recommendations, and implications for the organization
Construct and cohesive performance narratives that clearly articulate trends in the context of potential root causes and counter-measures
Incorporate Competitive Intelligence dynamics in Situational Assessment readouts and proactively alert commercial leadership to changes and their implications
Lead primary market research (ATU, message testing, etc) projects to inform brand strategy and incorporate findings into performance narratives as appropriate.
Review and update HCP and Account segmentation to ensure field alignment with market and strategy dynamics.
Advise LRP, Budget, and F-cycle forecasting models
Conduct ad-hoc analytics using raw and transformed data sets
Bachelor’s degree required
7+ years of experience in the pharma/biotech industry in a commercial or consulting role
2+ years working with pharmaceutical data sets including claims, DDD, and 867/852 data
Mature SQL and/or Python data analytics skills, with comfort accessing data across a variety of platforms
Experience with Tableau or similar BI tool
Analytical reasoning abilities, intellectual curiosity, and creativity in problem solving
Interest in CI, primary research, and forecasting in the pharmaceutical space
Interest in developing knowledge of commercial functions to expand and develop business acumen
Ability to understand, analyze and assimilate complex issues
Ability to interact effectively with, and present verbally and in writing to, all levels of the organization

Employment type
Full-time

Work arrangement
Hybrid