Live opening · Posted 5 days ago
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About the role
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This job is provided by apna.co Job Title: Support Associate
Company: Blackbuck Ltd.
Website: www.blackbuck.com
Location: Marathahalli, Bangalore
Candidate should have their own laptop
Job Summary
We are hiring a Support Associate to ensure smooth communication with Transporters & fleet owners. The role requires fluency in Hindi and local regional languages to improve customer understanding, faster issue resolution, and overall service quality.
Key Responsibilities
Communicate with transporters & fleet owners in Hindi/regional languages
Resolve transporters issues efficiently
Handle escalations in the transporters ’s preferred language
Coordinate with internal teams for quick resolution
Requirements
Fluency in Hindi (regional language preferred)
Good communication skills
Why Join BlackBuck
Opportunity to work with a fast-growing logistics and fintech platform.
Direct impact on customer satisfaction and service excellence.
Supportive team environment with learning and growth opportunities.
Work arrangement
No
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