Business Data Support Analyst

Overview
World Business Lenders (WBL) provides short-term, real estate-backed commercial loans to small and medium-sized businesses across the United States
This is a fully remote position for an analytical professional with strong critical-thinking, investigative, documentation, and communication skills
About the Role
Within IDEA — Intelligence, Data, Engineering & Analytics — this hands-on role supports business users with reporting, analysis, and data questions under the Analytics & Decision Support function
What Success Looks Like
Deliver accurate reports on time, resolve routine requests independently, and communicate findings and blockers clearly
Typical Day-to-Day
Clarify and prioritize business data requests
Prepare reports, investigate discrepancies, and explain findings
Coordinate fixes, validate changes, and document resolutions
Key Objectives for This Role (Quarterly Focus)
Learn WBL's data and lending processes, take ownership of assigned reports, and improve recurring workflows
What You'll Be Doing (Core Responsibilities)
Support business teams with reporting, data analysis, and day-to-day data requests
Prepare and maintain recurring management reports, dashboards, KPIs, and other analytical outputs
Perform ad hoc analysis to answer business questions and support operational and management decision-making
Work with business stakeholders to understand reporting and data needs and translate them into clear analytical requirements
Investigate data questions, discrepancies, and reporting issues and coordinate with the appropriate data or technology teams to resolve them
Review data and reporting outputs for accuracy, completeness, and consistency
Support the development and documentation of enterprise KPIs, metric definitions, and reporting standards
Help business users understand and effectively use available data, reports, and self-service analytical tools
Identify opportunities to improve, simplify, and automate recurring reporting and analytical processes
Assist with testing and validation of new reports, datasets, metrics, and analytical products
Support other analytical projects and initiatives as assigned
Requirements
Education:
Bachelor's degree in business, finance, economics, analytics, information systems, or a related field
Required Experience
Python or similar analytical programming experience is required
Experience working with SQL strongly preferred
Experience with reporting, visualization, analytics, or business intelligence tools preferred
AI-assisted analysis or coding experience is a plus
Technical Skills
Strong Microsoft Excel skills required
Strong analytical and problem-solving skills with the ability to translate business questions into data-driven analysis
Soft Skills
100% fluency in English, with exceptional verbal and written communication skills
Ability to work with both technical and non-technical stakeholders
Strong attention to detail and commitment to data accuracy
Proactive approach, strong work ethic, and willingness to learn
Ability to manage multiple requests and priorities in a fast-paced environment
Preferred Background / Industry Experience
Experience in lending or financial services, business-user support, and data reconciliation preferred
Benefits
What We Offer
💰 Compensation in USD.
🏖️ Benefits include paid time off (PTO).
🌍 Work Environment: Fully remote work environment.
Ready to Apply?
If this sounds like you, we'd love to hear from you - submit your CV in English and hit Apply!

Work arrangement
Yes