QA Engineer

About Mitra
Mitra AI is a global technology company that specializes in AI-driven solutions, cloud engineering, enterprise integration and workflow automation. Headquartered in the UK, Mitra has been serving global clients for the last 12 years in the US, UK, EU and APAC, across industries such as BFSI, telecommunications, healthcare, and retail, helping businesses modernize and optimize their operations.
We are seeking an experienced QA Engineer with 4+ years of hands-on test automation experience to design, build, and maintain scalable automation frameworks across web, mobile, API, and desktop applications. In this role, you will be responsible for integrating automated test suites into CI/CD pipelines, driving regression coverage, executing complex SQL/ETL testing, and collaborating closely with cross-functional teams to ensure high-quality enterprise software delivery.
Job Roles and Responsibilities
Understand and review project requirements and technical reference documents, and escalate issues, risks, or requirement gaps early in the project lifecycle.
Develop and execute manual test cases as needed to validate functionality and support exploratory or early-stage testing.
Design, implement, and maintain automation frameworks and tools for web, mobile, API, and desktop applications.
Create, maintain, and execute automated test scripts across platforms, ensuring effective regression coverage.
Set up and manage automation environments and frameworks to support smooth and efficient test execution.
Develop, troubleshoot, and maintain automation scripts, ensuring integration with CI/CD pipelines.
Identify and differentiate between defects, data issues, and requirement gaps during testing.
Ensure on-time delivery and provide timely updates or escalations on risks, issues, status, and exceptions to leadership.
Communicate effectively with team members, leadership, and both internal and external stakeholders.
Apply knowledge of various software development and QA methodologies to align testing efforts with project needs.
Guide and support team members in technical and process-related aspects.
Estimate automation efforts and calculate ROI to support planning and prioritisation.
Stay updated on evolving QA tools, trends, and methodologies to enhance automation maturity.
Required Competencies & Skills
Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or an equivalent professional qualification.
4+ years of hands-on experience in test automation (mandatory).
ISTQB certification or equivalent QA certifications.
Solid understanding of web, mobile, desktop, and API technologies and platforms.
Proficiency in at least one programming/scripting language such as Java, JavaScript, C, Node.js, or Python.
Experience with unit testing frameworks and tools.
Hands-on experience with UI automation tools such as Selenium, Katlon, Playwright, or similar.
Familiarity with BDD frameworks such as Cucumber or equivalent.
Experience in API testing using tools like Postman, and API automation using Rest Assured or RestSharp.
Experience in mobile testing and automation using Appium or other mobile test tools.
Exposure to AI-powered automation tools is an added advantage.
Strong working knowledge of test management and defect tracking tools, such as ALM, JIRA, Zephyr, or Xray.
Familiarity with DevOps and CI/CD practices, including integration of automated tests into pipelines.
Good analytical, troubleshooting, and debugging skills, with the ability to differentiate between defects, data issues, and requirement gaps.
Quick learner with the ability to self-learn and adapt to new tools and technologies.
Experience with ETL testing, writing complex SQL queries, and exposure to BI/Data Warehousing environments.
Experience testing middle-tier services and service-oriented architectures (SOA).

Work arrangement
Yes