Inside Sales Advisor

Job Description
What you will do
As an inside sales advisor, you will maximize sales opportunities of market-leading security systems to existing residential customers. Working within a team of established sales advisors, you will advise customers moving property as to the best smart home security system to suit their needs as well as providing upgrades for existing customers over the phone.
What we offer
Competitive salary and commission
Paid holidays and sick pay
Comprehensive benefits package including pension up to 7% matched contribution, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
Extensive product and on the job/cross training opportunities with outstanding resources available
Encouraging and collaborative team environment
Career development through various career ladders including Customer Service
Dedication to safety through our Zero Harm policy
Access to business resource groups
Training on our company values
How you will do it
As an Inside Sales Advisor, your role involves assisting domestic customers with their home security needs in a polite and professional manner. You'll promote our brand to existing and potential customers, providing accurate information on products and procedures. Your responsibilities include handling administration tasks related to processing leads and opportunities using Salesforce. Additionally, you'll cultivate strong relationships with both internal and external departments.
What we look for
Computer literate - to be able to use outlook, word, excel, and internal systems (training will be provided on these)
Excellent customer service skills to provide a customer first experience.
Excellent verbal and written communication skills
Be able to work as part of a team but also manage own workload.
Be able to work to targets and meet KPI’s set.
Tele sales experience would be an advantage nut not necessary as thorough training provided.
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