Business Analyst (Mobile Applications)

About the Role
We are looking for a skilled and proactive Business Analyst to support the design and delivery of an innovative consumer engagement platform for one of our client. This role sits at the intersection of business, product, and technology, focusing on mobile applications, digital campaigns, and data-driven user engagement.
You will play a key role in shaping user experiences through mobile apps, WhatsApp-based campaigns, gamification mechanics, and AI-powered personalization strategies aimed at increasing customer engagement and revenue.
Key Responsibilities:
Translate business requirements into clear product backlog items and user stories
Define and optimize user journeys, engagement flows, and feature requirements
Collaborate closely with stakeholders, UX/UI designers, and international development teams
Support delivery of mobile and digital products from concept to launch
Analyze mobile analytics and user behavior to drive product improvements
Ensure clear documentation and effective communication across teams
Requirements:
Bachelor’s degree in Engineering, Computer Science, or a related field
3–4 years of experience in mobile application or digital product projects
Strong ability to convert business needs into actionable product requirements
Solid understanding of mobile analytics, user journeys, and engagement strategies
Excellent communication and stakeholder management skills
Experience in the FMCG sector is a strong plus
Fluent in English (both written and spoken)
iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.
Visit us at https://www.isoftstoneinc.com.
iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.