Laboratory Technician

Job Title: Laboratory Technician I, Lab Services
Revision: 0000
Job Code: 701622
Shifts Available: Wed-Sat 9:00 a.m. - 7:30 p.m., Wed-Sat 7:00 p.m. - 5:30 a.m., Tues-Fri 9:00 a.m. - 7:30 p.m.
FLSA: OT Eligible
Hybrid? N
Dept.: Lab Services
Business Unit: QualTex-SA
CPF Level: TB1
General Summary
Responsible for performing pre‐ and post- analytical sample processing.
Maintain knowledge of all current Standard Operating Procedures (SOPs) required to perform effectively. Maintain excellent communication with the Department and other Laboratory Services personnel.
Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE).
Support, communicate and reinforce the mission and vision of the enterprise.
Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.
Major Duties and Responsibilities
Essential Tasks
Competently perform all assigned departmental duties.
Performs Pre‐Analytical tasks outlined below:
Box reception
Sample accessioning
Pooling for NAT testing
Cooler/Freezer Reconciliation
Shipping send out samples
Exceptions management through LIMS and other internal tracking systems
Relabeling
Performs Post-Analytical tasks outlined below:
Storing post-tested samples in Idetic system
Disposal
Creating salvage product
Identify incomplete testing through the salvage application and forward samples
Perform routine maintenance of pre-analytic equipment
Maintain strict adherence to Standard Operating Procedures (SOPs).
Prepare and maintain reports/records in an accurate and timely manner.
Perform computer data entry.
Operate equipment utilizing established protocols and within quality control limits.
Recognize equipment malfunctions and/or technical problems and take appropriate steps to resolve.
Maintain departmental supplies within established inventory levels.
Commit to and embrace the mission, vision, and core values of QualTex Laboratories:
Positive work attitude
Respect for co-workers and management staff
Excellent customer service [for both internal and external customers]
Adherence to all safety, regulatory, and quality requirements
Continuous improvement
Participate in continuing education and attend meetings as required.
Assist with training and/or mentoring of new employees and/or volunteers.
Participate in team-oriented work projects for the development and implementation of validations, process improvements, and Standard Operating Procedures (SOPs).
Performs other duties as assigned.
Education
Requires a high school diploma or general equivalency diploma.
Prefers an Associate Degree from an accredited college or university in a specialized area.
Preferred education physical sciences or the laboratory field.
Licenses and/or Certifications
Medical Technician or Certified Laboratory Assistant preferred
Experience
No prior specific work experience required.
Prefer one or more years of laboratory experience.
Knowledge
Must acquire a working knowledge of department procedures.
Must maintain knowledge of and perform according to Standard Operating Procedures (SOPs) and policies.
Skills
Must be able to print and write legibly.
Must have strong computer skills.
Must maintain competency in laboratory skills for liquid and material handling.
Must be able to operate laboratory and/or other job related equipment.
Abilities
Must be able to keep information confidential.
Must be able to work with interruptions and perform repetitive tasks.
Must be neat in appearance and well groomed.
Must be professional, detail oriented, self-motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.
Must have the ability to answer telephones in a friendly and courteous manner.
Working Environment
Works in a well-lighted air conditioned and heated laboratory/department.
May be exposed to electrical, mechanical and chemical hazards and other conditions common to a laboratory environment.
May be exposed to blood borne pathogens and other conditions common to a clinical laboratory environment.
May have bodily exposure to refrigerator/freezer temperature, especially hands and face.
Will work extended hours during peak periods.
May be required to work any time of the day, evening or night during the week or weekend.
Occupational Exposure Assignment - Category I
Physical Requirements
Requires manual and finger dexterity and eye-hand coordination.
Will require walking, bending, and prolonged sitting and/or standing during work hours.
Required to carry up to 25 lbs. and occasionally lift up to 40 lbs.
Requires normal or corrected vision and hearing corrected to a normal range.

Employment type
Full-Time

Work arrangement
No