Head of Credit & Collections

CAC 2000 is a JSE-listed commercial HVAC engineering company and the Jamaican representative for Carrier and LG. We deliver air conditioning projects and service for hotels, commercial clients, and government. We are reorganizing the business and building a first-class credit and collections function.
The role
You will own how we get paid. You will lead the redesign of our receivables process, set credit policy, and build and manage a small collections team. You report to senior management and work closely with Finance, Projects, and Sales.
Responsibilities
Reduce overdue receivables and DSO through structured, disciplined follow-up
Design and run credit policy: customer limits, terms, approvals, and escalation
Resolve disputes, documentation gaps, and retention issues with clients
Negotiate payment plans and recover aged balances
Manage relationships with hotel finance teams, ministry and statutory accounts officers, and commercial clients
Build, coach, and manage a collections team
Report weekly to management on aging, promises to pay, and recoveries
Work with Project Managers so billing and certification are right before invoices go out
Requirements
8+ years in credit control, collections, or commercial recoveries (banking, utilities, distribution, or contracting preferred)
Experience collecting from government and hospitality debtors is a strong advantage
Able to read contracts, certificates, and variations, and to explain why an invoice is or isn’t payable
Proven record of reducing aged debt
Strong negotiator: firm, professional, and persistent
Experience leading a team
Proficient in Excel and ERP-based aging and reporting (Acumatica experience an advantage)
Degree or professional qualification in accounting, finance, or business (ACCA, CPA, or equivalent preferred)
What we offer
Competitive base salary plus performance bonus tied to DSO and recoveries
A senior mandate and direct access to the Managing Director
The chance to build a function from the ground up in a growing company
To apply
Send your CV and a short cover letter, including your biggest collections result, to hr@cac2000ltd.com by 30 October 2026, with the subject line “Head of Credit & Collections”. Only shortlisted candidates will be contacted.
CAC 2000 Limited is an equal opportunity employer.

Employment type
Contract Full Time

Work arrangement
No