Associate Solution Manager

The Associate Solution Manager is responsible for owning all aspects of WellSky solution life cycles from inception to delivery. The scope of this job includes executing WellSky's solution strategy in order to deliver best-in-class solutions to clients.
Location: This is a remote position. Candidates located within 50 miles of WellSky’s headquarters in Overland Park, KS will join our WHQ community and participate in our in-office collaboration experience.
Key Responsibilities:
Meet with clients and prospects to understand needs, define objectives, and represent market requirements across WellSky.
Contribute to product roadmaps by identifying initiatives, defining scope, and providing high-level timelines.
Review and translate client requests into solution designs and requirements that address market needs.
Collaborate with development teams to deliver features based on detailed requirements, prototypes, and business objectives.
Assist with prioritization of stories and features to support strategic goals and successful solution delivery.
Leverage AI tools and platforms to enhance decision-making, streamline workflows, and drive data-informed outcomes.
Lead Agile ceremonies, manage requirements in JIRA, support backlog prioritization, and ensure adherence to Agile principles.
Facilitate stakeholder collaboration, create user stories for small to medium projects, maintain solution documentation, and support compliance processes.
Monitor solution success through KPIs, adoption metrics, and stakeholder demonstrations while communicating current and emerging functionality.
Perform other job duties as assigned.
Required Qualifications:
Associate or bachelor’s degree in medical technology (MLT/MT or related field) or comparable laboratory technology experience in blood banking
At least 2-4 years of experience working with products/solutions in an Agile scrum environment
Preferred Qualifications:
Experience using WellSky Transfusion (HCLL)
Experience using JIRA, Miro, Visio or other solution mapping or development documentation tools and system
Job Expectations:
Willing to travel up to 20% based on business needs
Willing to work additional or irregular hours as needed
Must work in accordance with applicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time
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WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
Excellent medical with Rx, dental, and vision benefits
Mental Health support through EAP
Generous paid time off, plus 13 paid holidays
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
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