Sales Officer

Company Description HDFC Bank is India’s largest private sector bank, serving over 92 million customers with a comprehensive range of financial products and services. With thousands of branches and ATMs across urban and rural locations, the bank provides accessible banking solutions to individuals, MSMEs, and large corporations. Since beginning operations in 1995, HDFC Bank has focused on product leadership, customer-centricity, and operational excellence, becoming a leading player across all major business segments. The merger with HDFC Ltd in 2023 strengthened its position in housing finance, enabling seamless home loan and related services nationwide. Through its CSR initiative, Parivartan, the bank is committed to driving social impact in education, healthcare, skills training, and sustainable livelihoods while continuing to innovate in secure, digital banking.
Role Description This is a full-time, on-site Sales Officer role based in New Delhi. The Sales Officer is responsible for identifying prospective customers, generating leads, and promoting a range of HDFC Bank products and services, including accounts, loans, and payment solutions. Day-to-day activities include meeting customers, explaining product features and benefits, managing sales documentation, and coordinating with branch and channel teams to ensure smooth onboarding. The role involves tracking sales targets, maintaining accurate records in bank systems, and following up with customers to ensure high service standards and retention. The Sales Officer is also expected to adhere to compliance guidelines, uphold data confidentiality, and represent HDFC Bank professionally in the local market.
Qualifications
Candidates should possess strong Customer Service skills with a focus on building long-term relationships and delivering high-quality support.
Candidates should possess Lead Generation and prospecting skills to identify new business opportunities and expand the customer base.
Candidates should possess excellent Communication skills, including clear verbal and written communication and confident interpersonal interaction.
Candidates should possess Sales Operations skills to manage pipelines, track performance metrics, and handle documentation accurately.
Candidates should possess Channel Sales capabilities to work effectively with branch staff, partners, and other distribution channels.
Additional beneficial qualifications include prior experience in retail banking or financial services, knowledge of local markets in New Delhi, and familiarity with basic digital tools and CRM systems.
A bachelor’s degree in Commerce, Business, Finance, or a related field is preferred; equivalent practical experience in sales or customer-facing roles will also be considered.
Ability to work in a fast-paced environment, meet sales targets ethically, and maintain high standards of integrity and compliance.

Work arrangement
No