Cashier, F&B - Winter 26/27

Seasonal
WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
BIG PEAKS, BIGGER PERKS
Employee perks:
Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
+ Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Free friends & family day-ski vouchers (Periodic allotment)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace
Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment
Position Title: F&B Cashier
Business Unit: Food & Beverage
Position Reports to: Restaurant Manager and/or Front of House Supervisor
Positions Reporting to this Role: None
Location: Crystal Mountain, Washington
Wage Range: 17.13-18.50 + tips
RESORT OVERVIEW, CULTURE AND VISION
Crystal Mountain is the Pacific Northwest’s premier destination for skiers, snowboarders, and summer adventurers. We are part of Alterra Mountain Company which consists of some of the world’s most aspirational brands.
A career with Crystal Mountain is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.
Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.
We are here to shape the future of mountain adventure.
We Embrace Empowerment
We Honor Authenticity
We Cultivate Collaboration
We Prioritize Purpose
JOB SUMMARY
The F&B Cashier processes guest point-of-sale transactions and assists guests with questions and requests. The position maintains clean, stocked, and organized POS, condiment, and beverage stations, reports on equipment issues, and follows established Food & Beverage policies and procedures.
ESSENTIAL DUTIES
Arrives on time, clean, and in proper uniform
Clocks in and out according to shift
Demonstrates an upbeat, positive attitude and acts and communicates with our guests in a positive manner
Responsible for accurate cash handling, making & returning proper change
Maintains cleanliness of cashier, condiment, and beverage stations
Stocks and refills beverage machines, condiments, and utensils
Assists guests with needs as necessary
Reports any equipment malfunctions or breakage to the proper channels to resolve the issue ASAP.
Abides by and upholds overall customer service standards
Adheres to all policies, standards, SOP’s and training as directed by the General Manager and F&B Director.
Completes all tasks according to General Manager
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
Experience handling cash and using Point of Sale technology
Proven exemplary customer service skills
Some venues require intermediate ski or snowboard ability to access
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position is required to work evenings, weekends and holidays while in operation.
Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
Manual dexterity to operate a computer and other common office equipment on a constant basis.
Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
Ability to wo