Solution Analyst – D365 CE/CPQ

About Us:
Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.
Job Description:
Job Summary
We are seeking a mid-level IT Analyst with hands-on experience supporting and enhancing Microsoft Dynamics 365 Customer Engagement (CE) and Vendavo CPQ applications. This role will partner with business stakeholders to gather requirements, design and implement system enhancements, and provide ongoing production support to ensure the platforms effectively serve sales, pricing, and customer engagement operations. The ideal candidate is a strong problem-solver who can bridge technical implementation with business process needs.
Key Responsibilities
Gather, analyze, and document business requirements from Sales, Pricing, and Customer Operations teams for enhancements to Microsoft CE and Vendavo CPQ
Design, configure, and implement solutions within Microsoft Dynamics 365 CE (Sales, Customer Service modules) and Vendavo CPQ to meet evolving business needs
Provide day-to-day production support, including incident triage, root cause analysis, and timely resolution of issues impacting business users
Perform configuration, customization, workflow automation, and integration tasks across CE and CPQ platforms
Create and maintain functional and technical documentation, including process flows, configuration guides, and support runbooks
Participate in testing activities (unit, system, and user acceptance testing) for new features, patches, and releases
Assist in change management activities including release planning, deployment coordination, and post-implementation support
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field (or equivalent experience)
3–5 years of experience supporting enterprise business applications, with direct hands-on experience in Microsoft Dynamics 365 CE (Sales/Customer Service) and Vendavo CPQ
Experience configuring workflows, business rules, forms, views, and security roles within Microsoft CE
Familiarity with Vendavo CPQ configuration using administration console to maintain product/price rules, queries, guides/catalog, etc.
Microsoft Power Platform experience (Power Automate, Power Apps, Power BI)
Strong analytical and troubleshooting skills with the ability to translate business requirements into technical solutions
Excellent written and verbal communication skills, with the ability to work directly with business stakeholders
At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.
Company:
BW Corporate GCC

Work arrangement
No