Student CEO (SCEO)

Accepting applications for Fall 2027 and future semesters!
Reports to: Operations Lead
Classification: Full-time, seasonal
FLSA Status: Non-Exempt
Pay Type: Hourly
Scope: 1 cafe
Location: In-person at assigned cafe
Job Summary: The Student CEO leads all aspects of a Saxbys cafe operation while gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with unparalleled ownership of a business while developing leadership skills across team development, community engagement, and financial management.
What You Will Own
Team Development: Build and lead a high-performing team of peers through effective recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys' values and culture.
Community Leadership: Establish the cafe as a community cornerstone through exceptional hospitality, meaningful partnerships, and impactful initiatives that demonstrate Saxbys' commitment to making life better.
Financial Management: Drive cafe profitability by managing sales growth, labor costs, inventory, and overall operational efficiency while maintaining Saxbys' high standards for product quality and guest experience.
Brand Representation: Serve as the face of Saxbys on campus, effectively communicating the company's mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members.
Who You Will Support
Operations Lead: Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to continuously improve operations.
Marketing Team: Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive cafe awareness and sales.
Recruiting Team: Assist in identifying, recruiting, and developing talent for both cafe positions and future Student CEO succession planning.
Who You Will Supervise
This position will supervise an average of 15 direct reports
What Success Looks Like
Cafe achieves or exceeds budgeted revenue targets
Cafe operates at or above budgeted Net Operating Income
30%+ of cafe staff are developed into Team Leads
Guest satisfaction metrics consistently above 4.5/5