IT Quality Assurance Agile Analyst Jr or Sr

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As an IT quality assurance analyst intermediate or senior on the Business Services team in Personal Lines IT, you’ll play an agile analyst role partnering closely with the Product Underwriting team to work on applications that support business-critical functions. Serving as a liaison between business and IT, you'll collaborate to understand business goals and translate them into system requirements via research, storyboarding, and analysis. You'll also utilize your expertise in testing to ensure high-quality applications and collaborate with your team to implement best testing practices. To help shape agile and testing practices further, you’ll work with the Agile Analyst Community of Practice team.
This is a remote position for US-based work only.
Schedule: 1st shift ET, CT, or MT, Monday – Friday; on-call will be needed occasionally throughout the year.
Minimum Qualifications
Minimum of 5 years of related work experience analyzing, testing, and implementing business system changes or user acceptance testing.
{OR} the completion of a technical training program and a minimum of 2 years of related work experience analyzing, testing, and implementing business system changes or user acceptance testing.
{OR} Bachelor's degree or higher in a Business or Information Technology discipline or related field of study and a minimum of 2 years of work experience analyzing, testing, and implementing business system changes or user acceptance testing.
Preferred Skills
Experience with common testing methods including risk-based testing, Blackbox testing, functional testing, and API testing as well as testing tools such as Postman.
Experience with industry tools and techniques used to elicit, prioritize, organize, document, model and analyze requirements.
Working knowledge of Azure DevOps.
Experience utilizing AI tools for requirements refinement and testing.
Proven technical ability and experience with evaluating and escalating issues.
Strong adaptability, flexibility, and applied learning skills.
Compensation
$80,000 - $119,500/year depending on position level and experience
Gainshare annual cash incentive payment up to 24% to 30% (depending on position level) of your eligible earnings based on company performance
Benefits
401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
Wellness & mental health programs
Health care flexible spending accounts, health savings accounts, & life insurance
Paid time off, including volunteer time off
Paid & unpaid sick leave where applicable, as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse, inclusive & welcoming culture with Employee Resource Groups
Career development & tuition assistance
Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Sponsorship for work authorization for foreign national candidates is not available for this position. Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

Work arrangement
Yes