People Operations Lead

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.
Effective January 1, 2026, Gore has joined Beneva—the country’s largest mutual insurance company—as part of its Property & Casualty operations in Ontario and Western Canada. During 2026, Gore will combine its operations with Unica Insurance, Beneva’s Ontario-based subsidiary specializing in niche commercial and personal insurance, creating a stronger, more diversified mutual insurer with greater scale and long-term stability.
Every decision and investment remains anchored in long-term benefits to customers, members, and communities. Come join us.
The People Operations Lead is the subject matter expert and technical lead for core HR Operations, responsible for ensuring effective delivery, governance and continuous improvement of core processes including payroll, benefits administration, leave administration, HRIS administration, onboarding and offboarding.
The role leads key annual people programs for the Ops team including performance management, STIP & Merit, salary adjustment cycles as well as oversight of all audit and governance requirements.
This role will also have responsibilities to support Total Rewards Partner including Job Description Questionnaire evaluations, compensation survey analysis and assistance with annual processes.
Other responsibilities include;
Participate in special projects and other responsibilities as assigned, including but not limited to regular presentations and stepping into certain forums when Director is not available
Building strong relationships with PXPs, leaders, and employees to have a positive impact on work relationships, building morale and increasing productivity
Through formal needs analysis and/or consultations, identifies gaps and/or opportunities for new and/or improved services and programs
Accountabilities:
Leads HR Operations Process & Program Execution
​Technical Lead on all HR Operations processes including payroll, benefits administration, leave management, HRIS management and onboarding & offboarding
​Lead in administering HR Operations processes such as STIP/ Merit, Performance Management, and compensation adjustment cycles
​Improving efficiency or effectiveness of HR Operations processes ​
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Total Rewards Support
​Perform JDQ evaluations as required
​Support in comp survey data review and file preparation
​Compensation cycle support
​Additional support for regular TR processes as required ​
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Governance