Sales Representative

Company Description Elegant Waterfront Resort is a hospitality destination that offers guests a refined, relaxing experience in a scenic waterfront setting. The resort focuses on exceptional service, comfortable accommodations, and curated amenities that appeal to leisure and business travelers. Team members are encouraged to deliver thoughtful, guest-centered experiences that reflect the resort’s commitment to quality. The organization values professionalism, collaboration, and growth, providing employees with opportunities to develop their skills and advance their careers. Working with Elegant Waterfront Resort means contributing to a welcoming environment where guest satisfaction and operational excellence are priorities.
Role Description The Sales Representative is a full-time remote role responsible for driving revenue growth by promoting resort accommodations, packages, events, and services to prospective and existing clients. Day-to-day tasks include identifying and qualifying leads, conducting virtual sales presentations, managing inbound inquiries, and maintaining regular contact with corporate clients, travel agencies, and individual guests. The role involves preparing proposals, negotiating rates within established guidelines, and coordinating with internal teams to ensure smooth booking, group reservations, and event execution. The Sales Representative will track sales activities in CRM systems, analyze performance metrics, and provide feedback on market trends and guest preferences. This position requires consistent virtual collaboration with operations, marketing, and reservations teams to support sales campaigns and deliver an excellent guest experience.
Qualifications
Demonstrated experience in sales, account management, or business development, ideally within hospitality, travel, or related service industries.
Strong communication, presentation, and negotiation skills, with the ability to build trust and long-term relationships in a fully remote environment.
Proficiency with CRM software, online conferencing tools, and standard office applications; comfort working with digital documents and virtual collaboration platforms.
Ability to manage a sales pipeline, prioritize leads, meet or exceed targets, and interpret basic sales and revenue reports.
Customer-focused mindset with skills in handling inquiries, resolving issues, and tailoring offerings to meet guest and client needs.
Strong organizational and time-management abilities, including working independently, managing remote workflows, and coordinating with diverse teams across locations.
Knowledge of hospitality or event sales practices, group bookings, and package creation is preferred but not required.
High school diploma or equivalent required; a bachelor’s degree in business, hospitality, marketing, or a related field is an advantage.

Work arrangement
No