Technical Services Manager

Do you have a passion for entomology and a talent for technical leadership? Join Fox Pest Control, one of the fastest-growing pest control companies in the country, as our Technical Services Manager.
In this remote role with regional travel, based within 60 miles of one of our branches, you'll provide technical and operational expertise to branch offices so that every residential and commercial customer receives effective, high-quality service. You'll develop technician training programs, support branch teams, and conduct service and safety audits, all while ensuring each branch in your region stays compliant with federal, state, and local pest control regulations.
Who Is Fox?
Founded in 2012, Fox Pest Control has experienced dramatic growth over the last several years, ranking on the Inc. 5000 list two years in a row and earning the Utah Business Magazine Fast 50 award in 2022. With over 30 locations in 15 states, Fox attributes its growth to its solid core values and its mission to develop confident leaders and empower individuals to provide outstanding service. We are not just a pest control company that provides top-quality service. Our number one priority is to develop and strengthen lasting relationships with our employees, customers, and anyone else with whom we come in contact. By building up leaders and maintaining positive relationships with our customers, we work to make a difference in the lives of our employees and community. We focus on RELATIONSHIPS FIRST and SERVICE ALWAYS.
Responsibilities
A Day in the Life of a Technical Services Manager
Design and implement strategies that support regional and corporate objectives , monitoring practices to ensure consistency and compliance
Evaluate branch service procedures and ensure service delivery, providing actionable feedback to Service, Branch, and Region Managers
Ensure compliance with all federal, state, and local pest control regulations, including tracking and maintaining branch and personnel licensing
Conduct routine branch audits covering environmental stewardship, safety requirements, service procedures, and storage and disposal guidelines
Train Service Managers to deliver onboarding and continuing education for technicians, with appropriate tracking measures in place
Serve as the technical and operational resource for General, Branch, Region, and Service Managers
Identify local pest pressures and implement targeted treatment solutions, including approved chemical lists and treatment protocols for each branch
Field-test and evaluate new pest control products and technologies
Analyze customer satisfaction data to develop effective service action plans
Partner with Sales and Marketing to support local, regional, and national initiatives, contributing technical expertise , articles, and interviews for industry events and public outreach
Travel up to 50%
Perform other duties as assigned
Qualifications
What We Offer
Salary range of $98,000 to $102,000, plus bonus potential
Medical, dental, and vision insurance for full-time employees
401(k) with company match
Paid time off, paid holidays, and bereavement leave
Remote role with regional travel
Individualized Leadership Plan for every team member, supporting long-term growth and advancement
A positive, empowering workplace culture
What We Are Looking For
Bachelor of Science degree in Entomology or a related field
Associate Certified Entomologist (ACE), Board Certified Entomologist (BCE), or Registered Sanitarian (RS) credential
Minimum of 3 years of urban pest management experience
Experience serving diverse client industries, such as food manufacturing, hospitality, healthcare, and residential
Strong record of regulatory compliance, health and safety management, and quality assurance
Excellent verbal and written communication, public speaking, and customer service skills
Proven leadership, problem-solving, and attention to detail
Fox Pest Control is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer

Work arrangement
Yes