Director, Investor Education Outreach

The Director, Investor Education Outreach develops and manages multi-faceted outreach programs for the Office of Investor Education and the FINRA Investor Education Foundation primarily related to investor protection and financial fraud awareness, prevention and intervention. This position also participates in long-range strategic planning and contributes to development and distribution of research and publications on these topics. This includes serving as a subject matter expert for internal and external speaking engagements and with media, and identifying and developing opportunities for FINRA leadership to engage with retail investors. The Director is responsible for cultivating internal and external relationships that advance and amplify the impact of FINRA and Foundation strategic initiatives. This position reports to the Senior Director, Investor Education.
Essential Job Functions:
Leads the development, execution, and continuous improvement of a mid- to long-term (3-5 years) outreach strategy spanning multiple subject matter areas within the purview of OIE and the Foundation—including investor literacy, investor protection, and financial fraud awareness, prevention, and intervention—with direct accountability for measurable impact on sub-function results and advancement of FINRA’s broader mission.
Serves as a recognized subject matter expert and external voice for OIE and the Foundation, through engaging with industry peers, media, and other stakeholders at conferences and speaking engagements to shape best practices and align the industry on new concepts and approaches in investor education and protection.
Leads the development, dissemination, and strategic positioning of research and publications on investor literacy, investor protection, and financial fraud awareness, prevention, and intervention, ensuring findings inform both internal strategy and the broader industry practice.
Partners with and influences internal stakeholders across functions – such as Regulatory Operations and the Office of Global Government Affairs – to advance FINRA's investor protection mission and inform responses to regulatory developments and policy proposals.
Develops and advances strategic opportunities for FINRA leadership engagement with retail investors, strengthening outreach efforts and enhancing organizational visibility and impact.
Develops and presents strategic business plans and performance frameworks to FINRA senior leaders and Foundation Board members translating complex operational data into actionable insights and recommendations that directly inform sub-function strategy and resource decisions.
Leads internal and external committees and multi-disciplinary teams on complex, high visibility issues related to retail investor education and protection.
Demonstrates FINRA's values.
Collaborates, both in-person and virtually, in furtherance of FINRA's mission of investor protection and market integrity.
Education/Experience Requirements:
Bachelor’s degree and a minimum of eight (8) years of related professional experience leading multi-faceted, high-profile consumer engagement programs.
Advanced degree preferred.
Substantial regulatory or financial education and protection experience (8 or more years).
Knowledge of the U.S. securities industry, securities laws and regulatory structure.
Demonstrated ability to serve as an institutional voice at conferences and high-profile external engagements, building and maintaining strategic relationships with nonprofit and consumer protection organizations, law enforcement, financial services industry, and government/regulatory entities.
Excellent oral and written communication skills, with demonstrated ability to communicate to senior internal and external audiences.
Exceptional ability to manage multiple complex, high-visibility assignments simultaneously, with strong attention to detail and strong execution against tight deadlines in a fast-paced, high-stakes regulatory environment.
Work Conditions:
Hybrid work environment, with defined in-person presence requirements.
Travel required.
For work that is performed in CO, CT, IL, PA, MA, MD, VA, WA, DC, NY, NJ, WA please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and market considerations.
Boston, MA: $154,400 - $299,600
Chicago, IL: $147,600 - $286,500
Denver, CO: $134,400 - $260,400
Jericho, NY: $154,400 - $299,600
Jersey City, NJ: $161,200 - $312,600
Philadelphia, PA: $147,600 - $286,500
New York, NY: $161,200 - $312,600
Rockville, MD: $154,400 - $299,600
Tysons, VA: $154,400 - $299,600
Washington, DC: $154,400 - $299,600
Woodbridge, NJ: $154,400 - $299,600
Connecticut State: $134,400 - $312,600
Washington State: $134,400 - $312,600
#LI-Hybrid
To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.
The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.
Please note: If the “Apply Now” button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.
Employees may be eligible for a discretionary bonus in addition to base pay. Non-exempt employees are also eligible for overtime pay in accordance with federal, state, or local law. As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.
Time Off and Paid Leave*
FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program starting at 15 days of paid time off (increasing with years of service, up to 25 days), 5 personal days, and 9 sick days, unless otherwise required by law (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.
*Based on full-time schedule
Important Information
FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including dis