Community Manager

Company Description Vibe South Africa is the country’s first platform dedicated to bringing fitness communities together in one dynamic ecosystem. The platform makes it easy to discover events, book experiences, and connect with coaches, studios, and fitness creatives. By supporting community-driven fitness, Vibe South Africa helps studios and creators grow their audiences and reach new participants. The company focuses on seamless digital experiences that foster connection, participation, and sustainable growth within the fitness and wellness space.
Role Description This is a full-time remote role for a Community Manager at Vibe South Africa. The Community Manager will engage with fitness communities, studios, coaches, and creators across digital channels to build strong relationships and drive platform usage. Day-to-day tasks include moderating online discussions, responding to community inquiries, managing social media interactions, and supporting members in discovering and booking events and experiences. The role also involves organizing community initiatives, gathering feedback to improve the platform, creating community-focused content, and collaborating with internal teams to enhance user engagement. The Community Manager will monitor community metrics, identify opportunities for growth, and ensure a positive, inclusive environment for all members.
Qualifications
Strong community engagement and relationship-building skills, with experience managing online communities or social media groups.
Effective written and verbal communication skills, including the ability to respond clearly and professionally to diverse audiences.
Organizational and coordination skills for managing events, campaigns, and multiple community activities at once.
Basic digital marketing and social media management skills, including familiarity with major platforms and analytics tools.
Ability to work independently in a remote environment, manage time effectively, and collaborate with distributed teams.
Customer support or user success experience, with a focus on empathy, problem-solving, and timely responses.
Interest or experience in fitness, wellness, or community-driven platforms is highly beneficial.
Prior experience in community management, marketing, or communications; post-secondary education in a related field is an advantage but not required.

Work arrangement
Yes