Operations Executive

Company Description EPIC Trade Connect Pvt Ltd (EPIC Kerala) is Kerala’s leading export ecosystem enabler, focused on supporting young entrepreneurs, MSMEs, and first-time exporters through structured training, mentorship, incubation, and global market access programs. The organization acts as a bridge between Kerala’s export potential and international markets, helping local businesses become globally competitive brands. EPIC Kerala is driven by a clear mission to nurture export-ready entrepreneurs and build a robust export ecosystem. The team aims to create 1,000 successful exporters and achieve a ₹1000 Crore export ecosystem that carries the spirit of Kerala across borders within a year. Joining EPIC Kerala means contributing to a high-impact, growth-oriented initiative with strong community and economic outcomes.
Role Description The Operations Executive role is a full-time remote position responsible for ensuring smooth day-to-day functioning of EPIC Kerala’s programs and initiatives. This includes coordinating training sessions, mentorship activities, and incubation programs, as well as managing schedules, documentation, and communication with participants and partners. The Operations Executive will monitor operational workflows, track program performance metrics, and support continuous process improvement to enhance efficiency and participant experience. The role involves collaborating with internal teams and external stakeholders, preparing operational reports, and assisting in the execution of events and outreach activities. The ideal candidate will be proactive, organized, and comfortable working in a dynamic, impact-driven environment.
Qualifications
Strong operations and operations management skills to manage programs, processes, and workflows effectively.
Excellent interpersonal and communication skills to collaborate with entrepreneurs, partners, and internal teams.
Analytical skills to interpret data, track performance metrics, and support data-driven decision-making.
Ability to work independently in a remote setting, prioritize tasks, and meet deadlines consistently.
Bachelor’s degree in Business Administration, Management, Economics, or a related field (or equivalent practical experience).
Proficiency with productivity and collaboration tools (e.g., spreadsheets, project management software, online meeting platforms).
Experience in operations, program coordination, or startup/MSME ecosystems is an advantage.
Demonstrated commitment to learning, adaptability, and interest in international trade or export ecosystems is beneficial.

Work arrangement
Yes