Customer Care Assistant

Custimer care department -
Managed customer relationships and ensured high levels of customer satisfaction.
Handled customer queries, complaints, service requests, and follow-ups professionally.
Coordinated with service, technical, parts, and other internal teams to ensure smooth service operations.
Explained service requirements, repair estimates, timelines, and job status clearly to customers.
Maintained regular communication with customers throughout the service process.
Focused on customer retention, repeat business, and building long-term relationships.
Handled customer feedback and resolved concerns effectively.
Also Service advisor profile handled independent

Work arrangement
No