Customer Success Manager ($72k–$100k/yr +)

100% remote | Full-time
Here's how our role and offer works:
If you're an experienced Account Manager or CSM who cares deeply about client results and you want a role where your work visibly grows real businesses, keep reading.
Our program helps childcare centers scale their enrollment through paid ads. We're not a startup figuring things out - we have a proven system, a track record with hundreds of clients who send us referrals and leave glowing reviews, and verifiable case studies you'll see if we interview you.
This is the role where your work directly determines whether a client stays or churns. That accountability is the point - and it's also what makes the compensation meaningful.
To apply, please take the next steps and apply today on our hiring page
WHY THIS ROLE IS DIFFERENT:
Real meaning: every enrollment you drive puts a child in a quality daycare and helps a community grow
AI-proof role: We will never automate your role with AI - client success is people work, built on trust and relationships. What AI does do is make you faster, sharper, and more leveraged, meaning the ceiling on what you can manage and earn keeps going up, not down
You inherit clients who are already sold - your job is to deliver results
Our system already works. You're not building from scratch -you're running a proven playbook and optimizing it
Consistent, predictable income you and your family can depend on. You're not chasing down old leads every month or praying a sale goes through - you do the work and you get paid
The childcare industry is not saturated with agency reps - your clients haven't been burned by eight other agencies that month
From our case studies, we have credibility. This makes your job a whole lot easier
WHAT YOU'LL ACTUALLY DO
You'll own the full client relationship from onboarding to retention. That means launching and scaling Facebook and Instagram ad campaigns, building compelling ad messaging that resonates with parents in each client's local market, monitoring KPIs daily, and leading every client call with clarity and confidence. You're not just a relationship manager - you’re working across the entire funnel (ad → lead → tour booking → show rate → close rate) and developing strategies to improve profitability at every step. You'll work with editors and creators but own the final product.
The job is never reactive. You reach out to clients before they reach out to you.
HOW WE MEASURE SUCCESS
Monthly retention rate
Positive reviews and referrals
Client revenue growth - when our ads perform, clients get more enrollments
COMPENSATION
$6,000 USD/month guaranteed base, with uncapped bonus commissions tied directly to client retention performance.
Role type: Full-time, 6 days/week
Location: 100% remote
Past the $6,000/month base, the better your clients retain, grow, and refer, the more you make.
THIS ROLE IS ONLY FOR YOU IF (Requirements)Fluent verbal and written English skills with a proactive, high-touch communication style
Strong communication skills -you lead clients, not the other way around
2+ years experience as a CSM or Account Manager, or experience running your own agency (or 2+ years as a closer)
Highly resilient, hyper-focused on client results, and willing to work a 6-day schedule to ensure operational excellence
You are "all in" and willing to do whatever it takes to deliver a flawless client experience
Ability to overlap working hours with North American business time zones
To apply, please take the next steps and apply today on our hiring page

Work arrangement
Yes