Live opening · Posted 10 hours ago

GSOC Engineer

jobgether · India

Lever Yes Full-time

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At a glance

The key details from the original listing.

Posted 10 hours ago

Companyjobgether

LocationIndia

Job typeFull-time

Work modeYes

Source

Lever

ListedPosted 10 hours ago

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About the role

Description supplied by the original job listing.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a GSOC Engineer based in India.
This is an entry-level service operations role focused on monitoring telecom infrastructure and applications in a 24/7 operational environment. You will be responsible for identifying incidents through monitoring tools and customer requests, providing first-level technical support, and ensuring timely escalation. The role offers hands-on exposure to telecom operations, IT support, infrastructure monitoring, databases, and Linux environments. You will work with ticketing systems and email-based support channels to acknowledge, investigate, and track customer issues. Strong attention to detail and disciplined incident handling will be essential to maintaining service reliability and customer satisfaction. You will also contribute to operational reporting and keep internal stakeholders informed about incidents, progress, and escalations. This opportunity is well suited to an early-career engineer looking to build practical experience in telecom service operations and technical support.

Employment type
Full-time

Work arrangement
Yes

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