Live opening · Posted 8 hours ago

Senior CX Platform Engineer

jobgether · US

Lever Yes Full-time

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At a glance

The key details from the original listing.

Posted 8 hours ago

Companyjobgether

LocationUS

Job typeFull-time

Work modeYes

Source

Lever

ListedPosted 8 hours ago

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About the role

Description supplied by the original job listing.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior CX Platform Engineer based in United States.
This is a senior software engineering role focused on bringing AI-powered workflows into real-world customer experience operations. You will design, build, and operate agentic applications, MCP servers, integrations, and shared platform capabilities used across Customer Success and related teams. The role combines hands-on engineering with AI experimentation, platform development, security, and production ownership. You will work closely with non-engineering teams to turn operational workflows into scalable applications and reusable AI solutions. You will also help establish engineering standards, evaluation practices, observability, and governance for production AI systems. The environment values rapid prototyping, thoughtful architecture, strong documentation, and systems designed for reliable handoff. This is an opportunity to shape how AI and software engineering work together across a distributed, high-performing organization.

Employment type
Full-time

Work arrangement
Yes

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