RVP APAC Sales

Enghouse Interactive (EI) are a market leading provider of Customer Experience software.
Our portfolio extends across Cloud Contact Centre, AI, Self Service, Quality and
Performance Management, Email and Knowledge Management, Video Collaboration,
Attendant Console and Outbound Diallers.
The Regional Vice President (RVP), APAC is responsible for driving revenue growth, market
expansion, and strategic customer engagement across Asia-Pacific. This is a player/coach
role, requiring a hands-on leader who can both personally lead and close complex
enterprise deals while building, mentoring, and scaling a high-performance sales
organization.
The RVP will operate at the intersection of cloud transformation, hybrid/on-prem
modernization, and AI-driven CX, positioning Enghouse as a differentiated alternative to
competitors.
Experience of selling SaaS and/or Customer Experience solutions is also a pre-requisite.
Role Objective: Lead and manage the sales team to deliver the required sales bookings
The Regional Vice President (RVP), APAC is responsible for driving revenue growth, market
expansion, and strategic customer engagement across Asia-Pacific. This is a player/coach
role, requiring a hands-on leader who can both personally lead and close complex
enterprise deals while building, mentoring, and scaling a high-performance sale
organization.
The RVP will operate at the intersection of cloud transformation, hybrid/on-prem
modernization, and AI-driven CX, positioning Enghouse as a differentiated alternative to
competitors.
Experience of selling SaaS and/or Customer Experience solutions is also a pre-requisite.
Role Objective: Lead and manage the sales team to deliver the required sales bookings
Reporting to the VP Americas and APAC
Own and deliver APAC revenue growth by directly leading and closing strategic enterprise CX deals while maintaining disciplined pipeline and forecast accuracy
Act as a true player/coach, personally engaging in high-value opportunities while building, coaching, and holding the regional sales team accountable to execution rigor
Drive market expansion and competitive positioning against global and local
competitors by leveraging Enghouse’s hybrid, AI, and deployment flexibility advantages
Scale a repeatable APAC go-to-market model across direct and partner channels, aligned to regional nuances (mature vs growth markets, data sovereignty, and vertical requirements)
Key Responsibilities:
1. Revenue Ownership & Direct Selling (Player)
Own and deliver APAC bookings, ARR growth, and pipeline coverage targets
Personally lead strategic enterprise deals (top 10–20 accounts), including:
o C-level engagement
o Complex deal structuring (multi-product, hybrid deployments, partner-led)
Drive pipeline creation discipline
o Pipeline coverage and strong qualification rigor (MEDDIC)
2. Team Leadership & Coaching (Coach)
Recruit, develop, and retain a high-caliber APAC sales team
Instill sales process discipline
Coach reps on:
o Enterprise discovery (business problem vs feature selling)
o Multi-threading and executive access
o Competitive positioning vs incumbents
3. Go-to-Market Strategy (APAC-Specific)
Define and execute regional strategy across the mature and growth markets
Build vertical specific strategies for the regions
4. Partner & Channel Leadership
Drive revenue through partner and reseller ecosystem
Define clear partner operating model:
o Referral vs resale vs implementation ownership
5. Market Positioning & Competitive Strategy
Establish Enghouse as a credible alternative to competitors
Lead competitive strategy against competitor narratives
Position differentiated messaging
6. Cross-Functional Leadership
Partner closely with:
o Solutions Engineering o Product (roadmap feedback from APAC)
o Marketing (regional demand generation)
Ensure alignment across: o Sales → Delivery → Support → Renewal lifecycle
Provide a detailed and comprehensive quarterly written report to be used to update the senior executive team and Enghouse board members
Skills & Experience:
1. 5–10+ years in enterprise B2B software sales leadership
2. Preferred experience in:
· SaaS and/or Contact centre / CX / CCaaS / UCaaS
· Hybrid or on-prem to cloud migration environments
Leadership Profile
· True player/coach:
o Comfortable carrying a personal quota component
o Actively engaged in deals, not just managing forecasts
· Strong operator:
o Forecast accuracy within ±5–10%
o Pipeline discipline and inspection rigor
· Executive presence:
o Credibility with CIO, COO, CX leaders
Mobility Requirements:
· Able to travel up to 50% of the time based on business requirements
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Employment type
Full Time

Work arrangement
Yes