Branch Manager Swadesh Banking

Group Company: AU Small Finance Bank Limited
Designation: Branch Manager Swadesh Banking
Office Location:
Position description: Responsible for managing branch operations, driving business growth, and ensuring customer satisfaction in Swadesh Banking branches.
Primary Responsibilities:
- Manage branch operations
- Drive business growth
- Ensure high service standards
- Manage customer relationships
Additional Responsibilities:
- Support branch acquisition targets
- Coordinate with product and operations teams
- Maintain MIS and reports
Reporting Team
Reporting Designation:
Reporting Department:
Educational qualifications preferred
Category:
Field specialization:
Degree:
Academic score: Minimum 55%
Institution tier: Tier 1 / Tier 2
Required Certification/s: NA
Required Training/s: Branch Management, Customer Service
Required work experience
Industry: Banking, Financial Services
Role: Branch Management, Customer Service
Years of experience: 5 to 10
Key Performance Indicators: - Business growth
- Customer satisfaction
- Compliance adherence
- Operational efficiency
Required Competencies: - Leadership
- Customer Orientation
- Business Acumen
- Communication
Required Knowledge: - Branch operations
- Banking products
- KYC norms
Required Skills: - Interpersonal skills
- MS Office
- CRM usage
Required abilities
Physical: NA
Other: Leadership, Decision-making
Work Environment Details: Branch-based, customer-facing
Specific requirements
Travel: Minimal (local marketing)
Vehicle: Two-Wheeler Vehicle
Work Permit: Must be authorized to work in India
Other details
Pay Rate: Fixed + Incentives
Contract Types: Full-time, Permanent
Time Constraints: Standard banking hours
Compliance Related: Adherence to RBI and internal policies
Union Affiliation:

Employment type
Full Time

Work arrangement
No