Subject Matter Expert - IMS

The Solution Services team in Core Networks Technical Delivery seeks a highly skilled Cloud IMS Subject Matter Expert to drive successful outcomes of Live Network Interventions (LNI) for Nokia’s Tier one customers. Driving quality execution for our customers is critical for the long-term success of Nokia and customer satisfaction is the main measure of this objective. In this role, you will ensure the success of a Live Network Intervention by taking responsibility for the quality and accuracy of the LNI artifacts, procedures, scripts needed to execute the planned activities and supervise LNI execution.
You have
BS Computer Science or Electrical Engineering with minimum 7+ years’ experience using these skills in Telecommunications services delivery.
Extensive experience in telecommunications, with a deep understanding of Mobile Core network elements and technologies, their evolution, and the latest industry trends.
Understanding of the interfaces and interactions between Mobile Core solution elements including 3rd parties.
Knowledge of 3GPP standards and technologies.
Hands-on experience with IMS Core functions: A-SBC, I-SBC CFX-5000, CNCS, NTAS, SMSF, ENUM, MRF and LIMS Competences on TCP/IP & main Protocols: Diameter (Gx-Rx-Sy)/ HTTP2/ SIP / Sigtran / SOAP-XML / SNMP.
Understanding customer technical requirements, Protocol Specs, Method of Procedure.
Linux and Cloud Infra knowledge is must.
Excellent communication and collaboration abilities, with a customer-centric approach and a proven track record of building strong, lasting relationships.
Nice to have
Ability to work independently, manage multiple projects simultaneously, and thrive in a fast-paced, dynamic work environment.
As a subject matter expert in the Delivery Assurance team, you will be responsible for analyzing and approving the services delivery artifacts that will be used to support Live Network Intervention.
You will accomplish this by leveraging your extensive Mobile Core expertise, best practices, and lessons learned. This role will require you to look across product domains and measure the impact and risks of LNI activities at a solution level.
Review and approve LNI plans to include data sources like CiQ, implementation procedures, scripts and other LNI artifacts prior to implementation on the customer network.
Review and establish the Key Performance Indicators (KPI) that will be used to measure impacts to the network based on LNI work to be performed.
Capture details of the review and as needed contribute findings to lessons learned and best practices.
Contribute to Automation programs focused on LNI preparations and executions.
Ensure high-quality project delivery by monitoring delivery KPIs, execution plans, and overall project performance.

Work arrangement
No