Quality Operations Supervisor (API)

Purpose
Local: Supervise a team of API Quality Operations specialists to maintain AbbVie Quality Systems that are in place for API Manufacturing Operations in accordance to AbbVie Policies and cGMP. Monitors that Site Operations comply with AbbVie Policies and cGMP. Ensure team support of routine business operations support 24/7. Provide quality oversight for API Warehouse, QC, API Manufacturing, Engineering and IT. Responsible for change management and batch record review and release. Ensure high-quality execution and NPI has no impact to routine operations.
Global: Participates in Quality COE. Works with global counterparts to ensure cross-site Operations remain compliant with AbbVie Policies and cGMP
OE: Participates in cross functional team to achieve site objectives. Promotes initiatives to streamline Quality systems. Coaches Specialists on cGMP and QO systems. Supervise and mentor Specialists to achieve site goals / metrics. Mentors Interns and Associates to assimilate into the Quality Culture.
Major Responsibilities
Routine Activities
Supervises all routine activities (batch review, release, walkthrough and tag-out) independently. Able to develop/review quality operations procedures.
Supervise training for batch release and/or MES review, able to guide colleagues across multiple disciplines and able to front auditors
Able to identify and resolve technical and operational problems; collaborates with peers/supervisors/managers to resolve problems that cross into inter-related units independently, meeting internal metrics
Support teams or projects independently (cross functional/large group); promotes value of working together as a team and relationship building, using the diverse perspectives of others to generate ideas and implement solutions to drive results and performance.
Review and approve SOPs of stakeholders (local) independently
Support in investigation arising out of products or manufacturing processes non-compliance to perform product impact assessment, root cause analysis and to ensure effective corrective action and preventive actions to prevent recurrence (Lead/manage multiple low/med impact NCRs impacting MFG continuity).
Process product and process knowledge to support Change plan review, track and trend review and PQR report generation/ review. Ensure change plan lifecycle is managed and delivered per CP framework.
To mentor reportees when they face challenges and help to identify areas for development.
Able to present technical and operational issues with proposed solutions to higher management (more complex, independently)
Oversee the review of batch records of API/BDS for full compliance to written procedures prior to approval and release. Ensure timely disposition of API/BDS in the system and perform the QA disposition for API/BDS batches.
Lead New Product Introduction (Quality), product changeover and associated process FMEA updates.
Primary contact as site change coordinator and liaison with global change coordinator to ensure all the global change proposal is managed and administrated in according to the procedure.
Supervise Annual Product Quality Review and Product Quality Assurance.
Any other responsibilities or tasks as assigned by your Supervisor/Manager
Supervisory Responsibilities
Supervise a team of Quality Operations Specialists to ensure that production at AbbVie Operations Singapore is performed as per current good manufacturing practices, according to local procedures and as per specifications and manufacturing directions approved by AbbVie Operations Singapore.
To mentor subordinates when they face challenges. Identify areas/opportunities for development for subordinates and to meet business needs.
Manages, coordinates and supervises the daily activities of quality operations team
Ensure that all quality goals/metrics are met, and all practices and procedures comply with AbbVie policies and applicable regulations for the Quality areas under his /her responsibility.
Maintain an effective liaison and cooperative relationship with other Quality areas and Plant departments.
Demonstrate accountability and responsibility of EHS performance and compliance.
Continuous Improvement
Able to interpret internal/external business challenges and best practices to recommend improvements to processes.
Lead/liaise with other departments for cross-functional issues and/or projects/initiatives for continuous improvement
Maintain an effective liaison and cooperative relationship with other Quality areas and Plant departments.
Demonstrate accountability and responsibility of EHS performance and compliance.
Education
Bachelor’s degree in sciences (i.e. Biologicals, Biomedical, Chemistry, Life Sciences, Pharmaceutical), Pharmacy, or Engineering (i.e. Biomedical, Chemical, Pharmaceutical), or equivalent
A minimum of 6 years of relevant work experience in (GxP) environment and Quality function is required.
Proven track record of team work
Essential Skills, Experience, and Competencies (includes Licenses, Credentials)
This position requires knowledge of quality / compliance management as well as regulations and standards affecting API.
Quality / Compliance management skills.
Ability to quickly know products and processes to assess quality issues.
Total commitment to quality and maintaining a high standard of work.
Demonstrates the highest levels of integrity and a strong work ethic.
Solid knowledge of GxP requirements and regulations.
Good level of decision making and problem solving.
Good planning and scheduling skills.
Good communication skills both verbal and written.

Employment type
Full-time

Work arrangement
No