Live opening · Posted 15 hours ago
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About the role
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ROLE SUMMARY
We are looking for an L1 Backup & Storage Operations Engineer with 3–5 years of hands-on enterprise infrastructure experience. Primary focus is Storage operations, with experience in either NetApp ONTAP or Pure Storage. Backup knowledge in Veritas NetBackup or Cohesity is required as a secondary skill. ITIL/ITSM knowledge is required
MUST-HAVE SKILLS
• 3–5 years relevant Backup / Storage / Infrastructure Operations experience.
• Strong primary Storage skill with either NetApp ONTAP OR Pure Storage.
• NetApp: SVMs, volumes, LUNs, NFS/CIFS, snapshots, capacity and replication/DR basics.
• Pure Storage: provisioning, volumes, capacity, snapshots/replication and monitoring basics.
• Secondary Backup skill in either Veritas NetBackup OR Cohesity: monitoring, failed jobs, restores, alerts and basic troubleshooting.
• ITIL/ITSM knowledge: Incident, Request, Change and Problem Management.
• ServiceNow or another ITSM/ticketing tool experience.
• Good incident handling, shift handover, documentation and escalation skills
Employment type
Full-time
Work arrangement
Hybrid
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