Middle Office Operations Senior Associate

Join Nexus Middle Office Team and provide operational oversight, run daily controls, support clients and partner globally! You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration.
As a Middle Office Operations Senior Associate in the Nexus Middle Office Team, you will support the continuous growth of the Nexus business, working in a fast-paced innovative environment, performing daily controls and processes, liaising with internal and external clients and key stakeholders, and partnering closely with Structuring, Trading and Technology teams across our global footprint
The Nexus Middle Office Team supports the Nexus Platform Business, whose product offering allows clients to obtain synthetic exposure to a discretionarily managed portfolio utilizing J.P. Morgan's most advanced technology and operations (transactional, settlement, reporting). It allows investors to manage and create their own dynamic strategies which can reference a wide range of assets on 60+ markets, leveraging J.P. Morgan’s access and infrastructure.
Job Responsibilities
Act as the primary point of contact for addressing and resolving client queries, ensuring timely responses and escalation to key stakeholders
Reconcile trades in daily reports vs internal bookings and investigate breaks
Reconcile prices to identify and rectify price exceptions, including reconciliation of BBG published levels
Verify pricing data prior to distribution of daily reports to high-priority clients
Coordinate with global Trading and Middle Office teams to ensure successful trade capture and clear trade booking exceptions
Reconcile corporate action events and ensure event instructions are accurately and swiftly booked
Reconcile dividends and manage dividend details to ensure accuracy in client reporting
Set up, amend, and terminate indices based on stakeholder requests
Monitor publications and perform reconciliations (Primary/Secondary/Tertiary/Quaternary) to ensure levels are correct and send daily MIS
Seek opportunities to automate manual processes wherever feasible
Manage the mailbox and respond to stakeholders in a timely manner
Required qualifications, capabilities and skills
Demonstrate knowledge of financial products such as Equities, Derivatives, Fixed Income, Options, and Futures
Use Excel confidently (with good working knowledge of Word and PowerPoint)
Work effectively with cross-functional teams globally
Communicate clearly and professionally with internal and external stakeholders
Analyze processes and suggest improvements to drive efficiencies
Operate as a motivated self-starter who is results-driven and control-minded
Multi-task and priorities effectively while working under pressure
Apply strong numerical, analytical, and problem-solving skills
Deliver a consistently high level of customer service
Maintain strong attention to detail and follow-through on exceptions
Support initiatives and projects across multiple streams (infrastructure, regulations, controls, etc.)
Preferred qualifications, capabilities and skills
Bring previous trade support and/or control function experience
Experience with automation tools such as Alteryx and/or Tableau