Black Belt

Job Description:
Change agent delivering Transformation / Process Improvement collaborating with Customer and Internal stakeholders to improve Business Metrics and outcomes.
Deliver Business value to Customers by alignment to Customer goals and establish strong customer connection through’ Customer governance.
Quality Assurance and Quality Improvement support to multiple accounts
Engage with accounts to ensure Zero Defect delivery
Lead Transformation /CI program for the Customer
Support Service Delivery Automation/Robotics for the Customer
Provide Transition support to Customer/Domain thru’ set of transition deliverables
Ensure Critical red projects resolution and support for the Customer
Lead critical enterprise/client facing projects
Create a culture of continuous improvement in business units
Good in contract reading and interpretation.
Skill Set:
7 plus years of quality and process improvement experience
Black Belt Certified in Lean Six Sigma
Should have led / mentored 2-3 LSS projects
Good knowledge of various process improvement tools and techniques
Soft Skills:
Strong motivator and ability to influence change and drive best practices
Excellent communication and presentation skills
Capability to work under time pressure in a dynamic business environment & ability to collaborate with multiple stakeholders

Work arrangement
No