Patient Relation- Bangla Language

Role Description:
Must have:
• Fluency in English and Bengali Language
• Excellent Communication skills- spoken & written
• Good listening & perceiving skills
• Quick & assertive in responding to any situation relating to patient treatment
• Must be a Team Player
• Must have the ability to proactively connect with patients
Role & Responsibility:
• To provide information to patients relating to Doctor Profile, Consultation procedure, Medical
Treatment Procedure, Treatment Plans, etc.
• To be Quick & Proactive in counselling patients & assisting them regarding any concerns relating
to treatment plan.
• To ensure that the patient’s Consultation, Medical Treatment plan, Documentation, Visa, Arrival,
and Stay is arranged and co-ordinated on time.
• To maintain cordial relations with Hospital & various Departments for smooth patient care.
• To have a good rapport with operations team and to be able to work together in ensuring patient
care.
• To ensure patients are satisfied with our services and value our support.
Preferred/Desired Skills:
• Basic knowledge of Hospital Operations & understanding of Medical Terminology
• Previous experience in healthcare sector or similar profile would be a bonus.
• Education background in Healthcare/Hospital Administration would be considered

Work arrangement
No