Store Manager

Company Description Aptronix India, established in 2011, is India’s local Apple expert with a retail presence across 70 stores and 18 authorized service centers in 23 cities. The company serves as a one-stop shop for Apple products, accessories, and support, offering customers multiple options to purchase in-store, online, or by phone. Aptronix India employs authorized technicians who assist with iPhone, Mac, iPad, Apple Watch, and AirPods, including hardware and software guidance and support for switching from PC to Mac. The team provides training sessions, one-to-one consultations, and special in-store events to help customers get the most from their Apple devices.
Role Description The Store Manager role at Aptronix India is a full-time, on-site position based in Chennai. The Store Manager oversees daily store operations, including staff supervision, scheduling, and ensuring adherence to company standards. This role is responsible for driving sales performance, maintaining visual merchandising, and ensuring a high level of customer satisfaction for all Apple products and services. The Store Manager monitors inventory, manages cash handling, and implements retail loss prevention practices. The role also involves coaching and developing team members, resolving customer issues, and collaborating with leadership to achieve store targets and deliver an exceptional retail experience.
Qualifications
Candidates should possess strong Customer Service and Customer Satisfaction skills, with a focus on creating positive, solution-oriented experiences.
Candidates should possess effective Communication skills, including clear verbal and written communication and the ability to engage with diverse customers and team members.
Candidates should possess Store Management skills, including team leadership, scheduling, performance monitoring, and adherence to operational standards.
Candidates should possess Retail Loss Prevention skills, including awareness of shrinkage controls, compliance with security procedures, and accurate cash and inventory handling.
Relevant experience in retail management, preferably in consumer electronics or technology products.
Proficiency in basic retail systems, point-of-sale (POS) tools, and inventory management software.
Strong problem-solving, decision-making, and organizational abilities.
Minimum of a bachelor’s degree or equivalent professional experience in retail or business management.

Work arrangement
No