Director

Director Platform Engineer
The client is India's leading retail technology platform, powering 1,200+ customers and 50,000+ users through a unified suite covering ERP, Cloud POS (Zwing), Order Management (Browntape), GST Compliance (EaseMyGST), and BI (InsightX).
The client is evolving from a System of Records to a System of Intelligence through its AI-powered platform.
Role Summary
The Director Platform runs the current infrastructure while building the target platform. This is an operating role and a transformation role.
The role keeps existing SaaS environments stable, builds the new cloud-native platform, owns the Oracle to Postgres migration pipeline, establishes the security practice, and brings platform engineering discipline into the way teams ship.
What This Role Owns
Current SaaS infrastructure stability.
Target cloud-native platform architecture and operations.
Kubernetes, Postgres, Kafka, Redis, Kong, observability, and CI/CD platform foundations.
Oracle to Postgres migration tooling, validation, rollback, and cutover support.
Platform SLOs, incident response, on-call model, and environment controls.
Security, network, access, secrets, WAF, and compliance readiness.
DBA practice across Oracle legacy operations and PostgreSQL target operations.
Platform team structure, hiring, standards, and capability building.
What This Role Does Not Own
Product roadmap or commercial prioritization.
Domain business rules owned by Supply Chain, Core Commerce, or Digital Commerce.
Architecture authority for bounded contexts, which sits with the Chief Architect and Technical Design Council.
Program status governance, which sits with the Transformation Program Lead.
Embedded engineering delivery inside domain squads.
Key Responsibilities
Platform Operations
Own infrastructure across current and target environments.
Define and operate platform SLOs.
Manage environment provisioning, access, capacity, and decommissioning.
Reduce cloud waste through shared infrastructure, capacity discipline, and retention controls.
Target Platform
Build the shared platform foundation for Kubernetes, Postgres, Kafka, Redis, Kong, observability, and CI/CD.
Establish standards for deployments, secrets, networking, monitoring, tracing, and release automation.
Make platform capabilities usable by domain teams without each team having to invent its own tooling.
Migration Engineering
Own the Oracle to Postgres migration pipeline with the migration engineering team.
Define migration throughput, data validation, rollback readiness, and post-migration checks.
Work with domain teams and Principal QA on parity, shadow, pilot, and cutover readiness.
Security And Reliability
Build the security practice and baseline controls.
Establish incident response, on-call, alerting, and production review practices.
Drive SOC2 / ISO 27001 readiness where needed.
Team Building
Lead a distributed platform organization across infrastructure, DBA, security, DevOps/SRE, internal IT, and migration engineering.
Hire senior platform, security, SRE, and DevOps talent where the current team has gaps.
Grow junior engineers into a disciplined platform practice.
Required Experience
15+ years in infrastructure, platform engineering, SRE, database operations, or cloud operations.
Experience leading teams of meaningful size and mixed seniority.
Deep experience in at least two of Kubernetes, PostgreSQL, Azure/AWS, Kafka, observability, or security operations.
Experience running production systems while modernizing them.
Strong understanding of multi-tenant SaaS operations, access control, reliability, and incident management.
Hands-on comfort with infrastructure-as-code and CI/CD tooling.
Helpful Experience
Oracle to Postgres migration experience.
Retail, ERP, POS, OMS, or e-commerce platform experience.
Experience building a platform team from an early stage.
Familiarity with .NET, Java/Spring Boot, and mixed-stack modernization.
Compliance exposure, including ISO 27001, SOC2, penetration testing, or security audits.
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Work arrangement
No