Account Development Manager - Automotive

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Account Development Manager - Automotive
CompanySafe-Guard Products
LocationPhoenix, Arizona, United States | Oakland, California, United States | San Francisco, California, United States | Las Vegas, Nevada, United States | Los Angeles, California, United States
TypeOnsite
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Product manager jobs
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Job Title: Account Development Manager Location: Remote- California or Arizona or NevadaFLSA: Exempt Company Overview:Safe-Guard Product International serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance & Insurance professionals the tools to ignite scalable and sustainable business growth.
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Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.Role Overview:The Account Development Manager is responsible for managing and nurturing relationships with existing dealer groups, ensuring their satisfaction, by aligning Safe-Guard with their mission and goals, and driving product adoption and usage.
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Responsibilities
In this role, you will provide or facilitate training support, address client needs, and identify growth opportunities within current accounts. Additionally, you will generate and provide qualified leads for new business opportunities to the National Sales Manager.Role Responsibilities:
Account Management:
Serve as the primary point of contact for assigned client accounts, building and maintaining strong relationships with key stakeholders.
Proactively address client needs, resolving issues promptly in collaboration with internal teams to deliver an exceptional customer experience.
Conduct regular account reviews to identify opportunities for enhanced product adoption, increased penetration, and improved client satisfaction.
Work closely with internal teams, such as Product Development, Marketing, and Operations, to deliver tailored solutions that meet client goals.
Collaborate with the regular sales team to communicate account-specific expectations, agreements, and guidelines, ensuring consistency across all dealership interactions.
Maintain comprehensive knowledge of client-specific agreements and ensure compliance in all interactions with associated dealerships.
Training Support:
Facilitate or coordinate training sessions for client teams, ensuring they fully understand and can effectively utilize Safe-Guard’s product offerings.
Promote client participation in Safe-Guard’s F&I certification and training programs to drive knowledge and product proficiency.
Serve as a resource for client inquiries related to training and operational best practices.
Lead Generation:
Identify and document opportunities for new business growth within existing accounts, including cross-selling and upselling opportunities.
Proactively generate and qualify leads for prospective new clients and provide these to the National Sales Manager to drive business expansion.
Partner with the National Sales Manager to support the strategic growth of Safe-Guard’s footprint.
Performance Reporting:
Maintain detailed records of client interactions, training activities, and account performance in the company CRM.
Regularly report on account performance metrics, lead generation activities, and client feedback to leadership.
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Job Requirements
Education: Bachelor’s degree in Business, Marketing, or a related field preferred; equivalent work experience considered.
Experience:3+ years of account management, client relations, or similar roles, preferably within the automotive or vehicle retail industry. Experience providing training or facilitating workshops for client teams.
Five years of Automotive industry experience
Three years of retail F&I experience
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Client Relationship Management: Demonstrated ability to build trust and credibility with key client stakeholders.
Training Expertise: Strong skills in facilitating or coordinating training sessions to improve product knowledge and adoption.
Communication: Exceptional verbal and written communication skills, including presenting and public speaking.
Lead Generation: Proven ability to identify and qualify new business opportunities within existing accounts.
Organizational Skills: Highly organized with the ability to manage multiple accounts and projects simultaneously.
Technical Proficiency: Proficient in CRM tools (e.g., Salesforce.com) and reporting platforms to track account activity and performance.
Travel: Willingness to travel up to 50% for client meetings, training sessions, and account reviews.
Must be authorized to work in the U.S
Must be able to successfully pass a background check
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Growth Potential:At Safe-Guard, your career is what you make it. We're looking for energetic, entrepreneurial, and empathetic individuals who are ready to take their careers to the next level. Here, you'll have the freedom to explore new ideas, push boundaries, and make an impact from day one.We believe in empowering our team to take ownership of their success, and we offer the resources and support to help you grow. Whether you're passionate about developing strong customer relationships, leading innovative projects, or driving new business, you'll find opportunities to challenge yourself and advance your career.With a culture that encourages continuous learning and personal development, the possibilities for growth are limitless.
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Benefits
If you're looking for a place where your contributions are valued and your career can grow, join us at Safe-Guard Products International, where your potential knows no bounds.Company Benefits:
Medical, Dental, and Vision Insurance
Flexible Spending Account
Health Savings Account
401(k) Plan with Company Match
Company-paid Short-Term and Long-Term Disability
Company-paid Life Insurance
Paid Holidays and Vacation
Employee Referral Program
Employee Assistance Program
Wellness Programs
Paid Community Service Opportunities
Tuition Reimbursement
Ongoing Training & Personal Development
And More!
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Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
Life at Safe-Guard Products
Safe-Guard Products International is comprised of nearly 500 colleagues from a multitude of countries, cultures and perspectives representing a wide-range of disciplines including account management, accounting, customer service, claims, IT, operations, training, and risk management, to name a few. Our global team is committed to better understanding and meeting our customers needs and getting them back on the road.
Safe-Guard offers a full range of finance & insurance products. Founded in 1992, Safe-Guard has been providing customers with comprehensive auto, RV, motorcycle and marine protection and leading our industry for over 20 years.
We are proud to partner with leading brands, eager to serve our agents and dealers, and fiercely committed to deliver what matters: A worry-free automotive ownership experience.
One Company. One Solution®.
Thrive Here & What We Value
Medical, Dental, Vision Insurance
Flexible Spending Account
Health Savings Account
401(k) Plan with Company Match
Paid Holidays and Vacation
Employee Referral Program
Wellness Programs
Ongoing Training & Personal Development
Paid Community Service Opportunities
Tuition Reimbursement
And More!
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