Senior Manager, Product

Company Introduction
Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.
Job DescriptionAvaility is seeking a Senior Product Manager to own the strategy, roadmap, discovery, delivery and measurable outcomes for the User & Organization (U&O) Platform, a foundational platform layer that enables shared identity, organization management, user administration and access capabilities across Availity products.
This is a product leader who can connect customers and market needs with enterprise platform strategy. The role will define reusable capabilities that simplify how users, administrators and organizations are represented, verified, authenticated, authorized and governed within a complex, multi-tenant healthcare ecosystem.
Success in this role requires balancing frictionless customer experiences with security, privacy, compliance, reliability, and scalability. The Senior Product Manager will influence investment decisions and align Product, Engineering, Architecture, Security, Compliance, Operations and customer-facing teams around a coherent long-term platform direction
Roles & Responsibilities
About Availity
Availity is a leading healthcare technology company focused on simplifying healthcare administration and solving real-world challenges for healthcare providers, health plans, and patients. Our technology helps reduce complexity, so providers can spend less time navigating administrative systems and more time focused on patient care.
About Availity India
Availity India is an important part of Availity's global growth journey. Based in Bengaluru, our India team’s partner closely with U.S. and global stakeholders across technology, product, operations, customer support, and corporate functions.
Our India organization is being built with a strong focus on ownership, learning, collaboration, engineering excellence, and meaningful business impact. Associates in India have the opportunity to solve complex problems, contribute to global initiatives, and support products and services that are part of the U.S. healthcare ecosystem.
About the Role
Availity is seeking a Senior Product Manager to own the strategy, roadmap, discovery, delivery and measurable outcomes for the User & Organization (U&O) Platform, a foundational platform layer that enables shared identity, organization management, user administration and access capabilities across Availity products.
This is a product leader who can connect customers and market needs with enterprise platform strategy. The role will define reusable capabilities that simplify how users, administrators and organizations are represented, verified, authenticated, authorized and governed within a complex, multi-tenant healthcare ecosystem.
Success in this role requires balancing frictionless customer experiences with security, privacy, compliance, reliability, and scalability. The Senior Product Manager will influence investment decisions and align Product, Engineering, Architecture, Security, Compliance, Operations and customer-facing teams around a coherent long-term platform direction
Role Mandate
Turn identity, organization and access management into a scalable shared platform that reduces product-by-product duplication, strengthens trust, and accelerates enterprise growth.
How Success Will Be Measured
Success in this role will include:
A clear, evidence-based U&O platform strategy that aligns executive stakeholders, delivery teams and consuming product teams.
Increased adoption and reuse of shared identity, organization and access-management capabilities.
Reduced duplication of identity, user-administration and access-management capabilities across Availity products.
Reduced effort and lead time required for products to integrate with shared U&O services.
Measurable improvement in user and administrator journeys, including registration, onboarding, sign-in, account recovery and access administration.
Improved customer and administrator satisfaction with identity, organization and access-management experiences.
Stronger access governance, assurance alignment, traceability, auditability, and policy consistency across the platform.
Improved platform reliability, scalability, security, and release predictability.
Successful migration of priority products and customers to share U&O capabilities with controlled customer and operational risk.
Increased visibility into users, organizations, affiliations, roles, entitlements, and product access.
Reduced manual administration, avoidable support demand, and operational complexity.
Roadmap and investment decisions that are demonstrably tied to customer outcomes, enterprise value, risk reduction, and long-term platform health.
What We’re Looking For
Required Qualifications
12+ years of progressive product leadership experience, with a demonstrated track record of defining product strategy, influencing investment decisions and driving measurable business outcomes across the product lifecycle from discovery and market validation through scale and optimization.
Proven expertise in customer-centric product strategy, including market and user research, vision development, portfolio roadmap planning, executive stakeholder alignment and outcome-based prioritization.
Demonstrated ability to balance customer value, business impact, risk, security, compliance, and technical investment when making product decisions.
3+ years leading Identity and Access Management, Customer Identity, User Administration, Organizational Management or Enterprise Governance platforms, with ownership of strategic capabilities that serve as foundational business enablers.
Deep understanding of digital identity, authentication and trust frameworks.
Hands-on product experience delivering production-scale identity experiences aligned with NIST SP 800-63 Identity Assurance Levels and Authentication Assurance Levels. Familiarity with these standards is considered a core competency for the role rather than an optional qualification.
Demonstrated leadership in defining and evolving enterprise authorization and access-governance strategies.
Experience defining scalable Role-Based Access Control models within complex, multi-tenant SaaS ecosystems.
Experience driving product decisions across identity lifecycle management, authenticatio