Director & Counsel, Global Litigation & Investigations

American Express:
Delivering extraordinary experiences to its customers and employees every day.
The success of American Express since its inception has been defined by its ability to innovate, evolve, disrupt, and take risks. What has remained constant throughout this history of transformation is our dedication to our customers, to our employees, and to the values on which American Express was built: integrity, quality, respect, and community.
Our open, creative, and collaborative culture is a big part of why we regularly win best workplace awards all over the world. So, if you are ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.
General Counsel’s Organization:
Where great legal minds influence global business strategy.
Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:
Providing rich work experiences and opportunities for professional development
Recognizing and rewarding those who drive and deliver results
Respecting and valuing diversity, integrity, and personal accountability
Minimum Qualifications:
Bachelor's degree & J.D.
Qualified to practice law in relevant jurisdiction
10+ years in general litigation practice, with experience in commercial and consumer finance litigation and trials;
Demonstrated experience in leading others, both through direct relationships and/or indirectly.
Strong analytical and problem-solving skills
Ability to generate creative and innovative solutions to client issues and in litigation
Ability to communicate complex issues clearly and persuasively, in both written and oral format
Ability to work efficiently through large volume, fast paced litigation portfolio
Ability to build relationships and partner with others to drive results
Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances
Preferred Qualifications:
Knowledge of the credit card industry
In-house legal experience
Insurance defense experience
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
How will you make an impact in this role?
Managing a dynamic portfolio of individual consumer and commercial litigation (and pre-litigation disputes) handled internally by the Center for Cardmember and Merchant Litigation to achieve Company's risk and mitigation goals
Managing, developing, and implementing specific litigation strategies for internal litigation portfolio including: analysis of disputes, early case assessments, negotiation and development of appropriate case resolutions
Building efficiencies and impactful strategies across internal litigation portfolio
Providing litigation root-cause analyses and mitigation strategies; undertaking analysis of litigation-related issues
Developing and providing clear reporting and metrics regularly to leadership concerning internal litigation portfolio
Providing litigation risk mitigation training and advice to business lawyers and clients, including review of contracts and other documents as necessary
Work with a talented team of attorneys and paralegals to accomplish Company's risk and mitigation goals and to create growth and learning opportunities for team members
Are you ready for the challenge?

Work arrangement
Hybrid