Principal Product Manager

As the Principal Product Manager for Fulfillment Servicing products, you will be responsible for the end-to-end product lifecycle management, from conception to launch and beyond. You will collaborate closely with cross-functional teams including engineering, design, marketing, billing, Sales, and customer support to define the product strategy, prioritization, and roadmap.
Role And Responsibilities
Drive product vision & strategy, business requirements documentation and analysis
Ensure alignment to technology strategy throughout product life cycle
Manage the product profit & loss (P&L)
Manage product area’s investment decisions, scope, roadmap, priorities
Understand/monitor product's competitive and market landscape
Conduct/attend visits, customer touch-bases, focus groups, conferences
Support sales engineering and commercial/delivery/care teams
Be the product's subject-matter expert (SME) inside scrum teams
Contribute to scrum team stories, define acceptance criteria
Create, refine, prioritize scrum team's backlog, and accept work
Attend scrum ceremonies and provide guidance to scrum teams
Provide product expertise and prioritization of maintenance issues
Conduct demos (internal or external, as needed)
Cross-functional Collaboration: Partner with engineering teams to ensure timely and quality delivery of features, managing trade-offs between time, scope, and resources.
Performance Monitoring: Establish metrics and KPIs to monitor the success of the product capabilities, analyze data to make informed decisions, and continuously improve product performance.
Communication: Effectively communicate product updates and roadmap changes to internal & external stakeholders.
Qualifications
Bachelor’s degree in Computer Science, Engineering, Business Administration, or related field and/or relevant work experience
Previous experience as a Product Manager or similar role in software development, specifically with GUI design and user interfaces.
Excellent communication skills with the ability to articulate ideas clearly and influence cross-functional teams.
Analytical mindset with proficiency in data-driven decision making.
Experience with Agile methodologies and project management tools (e.g., JIRA, Salesforce, etc).
Work arrangement
3 chosen days from the office in a week, or Remote

Work arrangement
Hybrid