Customer Service Representative

Join the Atlas Credit Family!
Build Your Career With a Company That Values You!
Looking for a rewarding career where you can make a difference, build meaningful relationships, and grow professionally? Atlas Credit Company is hiring!
Since 1968, Atlas Credit has proudly helped customers meet their financial needs, providing over $3 billion in financial assistance. As a family-owned and operated company, we believe in putting people first, supporting our communities, and creating a workplace where employees feel valued.
We're looking for friendly, motivated, and dependable individuals to join our team!
Position Overview
As a Full-Time Customer Service Representative, you'll play an important role in helping customers manage their accounts, answering questions, and providing exceptional customer service.
This is an in-office position focused on customer communication, account servicing, payment processing, and administrative support. You'll work closely with your team to ensure customers receive timely, professional assistance.
We provide hands-on training to help you develop the skills and confidence needed to succeed!
What You'll Do
Deliver friendly, professional customer service in person and over the phone
Handle a high volume of incoming and outgoing customer calls
Assist customers with account inquiries, payment arrangements, and account management
Follow up with customers regarding payments and past-due balances
Process customer payments accurately and efficiently
Assist with loan applications and data entry
Maintain accurate customer records and documentation
Resolve customer concerns and provide helpful solutions
Build positive customer relationships through effective communication
Support daily office operations and administrative responsibilities
Follow company policies for customer service, collections, cash handling, and office security
What We're Looking For
Previous customer service experience preferred (1+ year)
Strong phone communication and active listening skills
Comfortable handling high-volume calls and discussing past-due accounts professionally
Friendly, dependable, and customer-focused attitude
Ability to multitask and stay organized in a fast-paced environment
Strong problem-solving skills and attention to detail
Basic computer and data entry skills
Willingness to learn and work collaboratively with a team
English proficiency required; bilingual English/Spanish skills are a plus!
Schedule & Work Environment
Full-time position with 8-hour shifts
Work schedule: Monday–Saturday
Saturday availability and scheduled Saturday shifts are required
One weekday off when scheduled to work Saturday
In-office work environment with no outside collections or field visits
Benefits & Perks
At Atlas Credit, we believe in taking care of our team!
Competitive pay
Performance-based bonus opportunities
Group health insurance
Optional dental and vision coverage
Paid vacation and sick time
Paid major holidays
401(k) retirement plan with employer matching
Paid training and professional development
Opportunities for career advancement
Benefits are subject to applicable eligibility requirements.
Why Atlas Credit?
When you join Atlas Credit, you're joining more than a company — you're becoming part of a team that values hard work, exceptional customer service, and professional growth.
Whether you're looking to build a long-term career in financial services or take the next step in your professional journey, we're excited to help you succeed!
Ready to become part of the Atlas Credit family?
Apply today! We look forward to meeting you!
#ZR

Employment type
Full-Time

Work arrangement
No