Quality Technician I

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Location/Division Specific Information
Schedule: Sunday - Tuesday and every other Wednesday
Hours: 6:00PM - 6:00AM EST
Compensation: Hourly + 15% shift differential
Building: CVG100 | Shift B - 402
Location: 2505 Ted Bushelman Drive, Suite 100, Florence, KY 41042
How Will You Make an Impact?
In this Quality Assurance Technician (QA Support Specialist) on-site role, you will enhance the effectiveness of the Quality Assurance (QA) department by providing both administrative and technical support to the Quality Engineer and broader quality team. You will play a key role in maintaining product quality, supporting new product introductions, and ensuring compliance with internal and customer requirements. Your work will directly contribute to improving process consistency, reducing defects, and ensuring customer satisfaction. By supporting audits, inspections, and quality systems, you will help strengthen overall operational excellence.
Our Florence, KY (Northern Kentucky Cincinnati area) site supports high-growth AI and cloud infrastructure customers, spanning server and rack integration, and datacenters where quality, speed, and traceability are essential.
What Will You Do?
Assist in the creation and maintenance of visual aids
Support Quality Engineers and Technicians in daily engineering and quality functions
Prepare and organize raw data for analysis and reporting
Perform routine process and product audits
Support new product introductions and related experiments as directed by leadership
Review defect samples and verify purge processes
Assist with MES setup for both new and existing products
Track and follow up on DA, ECN, and CAPA (Corrective and Preventive Actions)
Review non-conforming materials and products for compliance
Conduct and support production inspections to meet customer requirements
Compile and maintain quality documentation and records
Collaborate with cross-functional teams to resolve quality issues
Ensure adherence to quality standards and procedures
Communicate findings and escalate concerns when necessary
Perform other duties as assigned
How Will You Get Here?
Education
High school diploma or equivalent
Experience
Prior experience in a quality, manufacturing, or technical support role preferred but not required
Experience working in electronics or components handling environments is a plus
Knowledge, Skills & Abilities
General knowledge of electronic component handling.
Strong analytical skills with the ability to define problems, collect data, and draw conclusions.
Ability to interpret graphs, ratios, and technical data.
Proficiency with Windows-based systems and advanced PC skills.
Ability to read and understand work instructions, visual aids, and technical documents.
Basic math skills (addition, subtraction, multiplication, division, percentages).
Effective communication skills, including presenting information to various audiences.
Ability to write simple correspondence and documentation.
Strong attention to detail and organizational skills.
Ability to follow instructions and work within standardized processes.
Preferred Qualifications
Technical Associate’s degree
Experience with MES systems.
Familiarity with quality systems such as CAPA, ECN, and defect tracking.
Exposure to manufacturing quality audits and inspections.
Benefits you will receive while working with Jabil:
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
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