Retail Store Manager

GENERAL PURPOSE OF JOB:
Responsible for the overall retail operations including recruitment, team development, profitably, managing expenses, accounts receivable, developing new business, store inventory and merchandising.
Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.
ESSENTIAL DUTIES and RESPONSIBILITIES:
Manage inter-store transfers, payment collections, and follow up as outlined in the Standard Operating Procedures
Analyze monthly financial statements (P&L) while adjusting operating expenses to ensure store profitability
Manage monthly labor model as defined by monthly labor and sales budgets
Uphold RWSC merchandising and brand standards to ensure store presentation requirements are met
Manage inventory levels and accuracy by completing style counts, monthly wall counts, product assortment reviews
Lead by example by guiding each customer through RWSC’s Ultimate Fit Experience
Provide appropriate accessory recommendation, educate customers on the benefits of each
Generate Industrial Sales Leads
Achieve and exceed daily productivity and sales goals
Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
Maintain a safe and healthy work environment by following organization standards and legal regulations
Maintain industrial/RWfB account operational requirements
Build collaborative relationships between you and key people with whom you’ll work or interact with; field team/business partners
Manage store staff through consistent implementation retail initiatives, policies/procedures, goal setting and performance management
Foster an environment of continuous education and development while supporting company driven training initiatives and participation in learning activities
Recruit, develop, and train store associates to achieve operational and sales objectives as well as adhere to policies and guidelines
Create an environment of inclusivity, positive employee morale, as well as safe working conditions amongst peers
Support your Region Operations Manager in daily operations throughout the region
OTHER DUTIES AND RESPONSIBILITIES:
Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software
Maintain quality service by establishing, following, and enforcing organization quality system standards
Uphold Red Wing Shoe Company’s core values
Willingness to perform additional duties as required
Conduct self-accordance to RWSC policies
EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES:
High School Diploma/GED or equivalent work experience
Must be age 18+ within 30 days of application
2 years managerial experience
Results oriented
Effective Written/Verbal Communication
Knowledge and comfort with technology and Microsoft Office programs
ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES:
Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
Profit and loss knowledge
Naturally curious, has passion for new ideas, and looks to drive growth
Problem solving
Retail Footwear
Specialty Retail
Employee development
PHYSICAL DEMANDS:
Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.
WORK ENVIRONMENT:
Retail store

Employment type
Full-time

Work arrangement
No