Senior Manager, Technical Software Program Manager

Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
Come make an impact every day at Zebra.
What We're Looking For:
The Senior Manager, Technical Software Program Management (TPM) for EMC SW Solutions is a leadership role responsible for steering large-scale, complex software programs from initial concept through global delivery. This leader will drive end-to-end execution across cross-functional engineering teams, establish data-driven operational models to maximize organizational efficiency, and instill execution measurement frameworks. The ideal leader brings deep expertise in modern software delivery lifecycles, cross-functional matrix management, and technical familiarity with cloud software architectures integrated with on-device (edge/mobile) software ecosystems.
Location: Mississauga, Canada (Hybrid – Minimum of 3 days onsite per week).
Responsibilities:
Works independently with business in defining proof of value and customer’s return on investment.
Explores and understands competitive landscape in both product and business terms. Defines strategic initiatives to align the business to agile product development.
Work closely with Portfolio Management to ensure strategic goals align and are represented in the innovation feature roadmap. Lead development of business plans, strategies and approaches to take advantage of business opportunities.
Leads strategic partnerships with technology companies (including startups) that are developing adjacent new cutting-edge solution elements.
Provides functional leadership of program management teams with possible direct supervision of senior PMs and managers.
Independently drives team growth and development plans and supports individual’s execution of development activities such as training, mentorships, and guiding growth opportunities for high potentials.
Provides team leadership for cross-functional innovation teams.
Drives execution of solutions inclusive of concept definition, requirements validation, architecture specification, and governance compliance to our Application Lifecycle Management framework.
Balances scope, schedule and budget considerations to adjust the project with minimal impact to the business. Understands the business objectives of the program and assumes personal accountability for success of the program against those objectives.
Establishes standards of performance across programs that are typically complex in nature with cross-functional teams in numerous locations and time zones.
Drives continuous improvement initiatives to improve quality, increase efficiency and accelerate time to market.
Leads system integration planning, release management, and planning for demonstrations, proof of concepts and pilots.
Leads creating cross functional workstreams and driving execution for sales enablement, development and deployment.
Independently builds relationships and working across all relevant areas of the solution business including Sales, Services, IT, Finance, Marketing, Product, Engineering, and Support.
Organizes and presents business, technical and program reviews/status to Senior Leadership using digital media and dashboards.
Recognized as an "expert" in the business function and processes in which the program is operating.
Motivates teams to ensure solutions are reliable and of quality, in a highly collaborative fashion.
Independently coordinates deliverables and project assets to assist the project team.
Personally anticipates and addresses obstacles or issues that are moderate to significant in severity and escalates complex issues to management for assistance. Independently engages additional resources as needed to address obstacles or delays.
Adjusts the plan per management guidelines as delays or obstacles are experienced.
Demonstrates advanced understanding of development processes and product launch scope and activities
Demonstrates strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams.
Partners with Zebra Ventures to identify entities that are added-value to your business and solutions.
Develops and protects intellectual property; is well versed with IP fundamentals.
Minimum Qualifications:
Bachelors degree required
Minimum of 12+ years of experience required, including minimum 2+ years as team supervisor / manager.
Strong full life cycle Program Management experience
Be able to drive program management initiatives while understanding the environment and scope of the program
Scrum agile methodologies implementation experience
Experience with software development best practices including Scaled Agile, TDD and Continuous Integration; a track record of applying these methodologies
Preferred Qualifications:
Required to understand the components of the AI development lifecycle from both a development and GTM perspective
Must have experience and past responsibility for multiple significant solution offerings delivered-to-market for AI and/or SaaS based offerings.
Experienced in Solution development made up of firmware, BSP, Applications/utilities for Android and iOS, cloud development, software/services integration.
Demonstrates the ability to see cross-functional impacts of decisions and project plans and execution.
Expert in end-to-end