Associate IT System Administrator

At Dragos, the mission is personal. The systems we protect deliver the water you drink, power your home, and keep the hospitals your community depends on running. Those critical infrastructure systems that power our civilization around the world are under attack every day by adversaries. When those systems fail, people are immediately at risk. We are the global leader in xOT cybersecurity, combining technology, threat intelligence, and expert services. The people here chose this work because they understand what is at stake. Here, you will find a remote-first mission-driven team across North America, Europe, the Middle East, and APAC built on authenticity, transparency, and trust. If safeguarding the systems that protect your family, friends, and community is the kind of work that matters to you, you are in the right place.
About the Role:
As an IT System Administrator, you will keep Dragos's systems, networks, and end-user environments secure, available, and well-documented. You will work directly with The IT team to maintain infrastructure, support employees, and improve how IT operates. The role is hybrid. You will work on-site in Maryland a few days each week and remotely the rest.
Responsibilities:
Install, configure, and maintain servers, workstations, and network equipment across Windows, Linux, and virtualized environments
Administer Microsoft 365, Entra ID, Active Directory, Group Policy, and user access
Monitor system performance, availability, and capacity, and resolve issues quickly
Manage patching and vulnerability remediation across systems and endpoints
Maintain backup, disaster recovery, and business continuity processes, and test them on a regular schedule
Provide Tier 2 and Tier 3 support for hardware, software, and network issues
Handle employee onboarding and offboarding, including accounts, equipment, and permissions