Senior Security & Workplace Coordinator

Job Family
Facilities and Property Management
About Us
At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.
Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.
Who We Are
We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.
Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.
We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.
What We Do
Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.
Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com.
Job Description Summary
This role serves as the primary security and hospitality presence, ensuring a welcoming, professional, and secure experience for employees, executives, clients, business partners, and guests. This role combines corporate security expertise with a high level of discretion, organization, and customer service to support daily office operations.
Job Description
Responsibilities
Serve as the primary security and workplace presence, maintaining a visible, professional, and welcoming environment for employees, executives, clients, and guests in our New York city headquarters.
Monitor access to office spaces and enforce identification, visitor management, badging, escort, and access-control procedures.
Identify, document, and escalate security concerns, suspicious activity, safety issues, and unauthorized access incidents.
Coordinate with Corporate Security, the Security Command Center, building security, and emergency responders during incidents, drills, and elevated-security situations.
Manage visitor registration, guest arrivals and departures, host notifications, and reception operations while delivering a high-quality guest experience.
Support workplace safety initiatives, including emergency preparedness, safety communications, training, drills, and compliance documentation.
Assist employees and visitors during emergencies and help maintain site-specific response, evacuation, and business continuity procedures.
Provide logistical and front-of-house support for executive meetings, leadership events, client visits, Board activities, and other high-profile gatherings.
Coordinate executive protection activities and safeguard confidential information related to executive schedules, visitors, and security arrangements.
Serve as the onsite liaison for workplace and facility issues, coordinating vendor access, reporting maintenance concerns, and supporting office operations, inspections, and recovery efforts.
Qualifications
High school diploma or equivalent
5+ years of relevant experience in corporate security, executive reception, workplace services, hospitality, facilities coordination, executive support, or a related client-facing environment
Experience interacting professionally with executives, clients, visitors, vendors, and employees
Strong customer service skills combined with sound security awareness and situational judgment
Excellent verbal and written communication, organization, and attention to detail
Ability to manage competing priorities and respond effectively when schedules, visitor needs, or workplace conditions change
Ability to remain calm, professional, and service-oriented during emergencies, disruptions, or difficult interactions
High integrity, discretion, and respect for confidential information
Trained in verbal and physical de-escalation techniques
Working proficiency with Microsoft Outlook, Teams, Word, and common visitor or workplace management systems
Preferred Qualifications
Associate or bachelor’s degree in Security Management, Criminal Justice, Hospitality, Business Administration, Facilities Management, or a related field
7+ years of relevant experience in corporate security, executive reception, workplace services, hospitality, facilities coordination, executive support, or a related client-facing environment
Experience in financial services, insurance, professional services, a corporate headquarters, or another executive office environment
Experience supporting senior executives, leadership events, client meetings, or high-profile visitors
Experience with visitor management, access control, incident reporting, emergency preparedness, facilities ticketing, or meeting coordination
CPR, AED, first aid, emergency response, or workplace safety training
Familiarity with New York City building operations and emergency preparedness practices
Working Conditions
Office environment 5 days a week
Ability to work onsite and provide occasional early-morning, evening, or special-event coverage.
Regular and predictable onsite attendance Monday through Friday is essential due to the role’s floor-level security, guest reception, safety, and executive support responsibilities.
The role requires regular movement throughout the office, up and down stairs, and may include extended periods at the reception or security station.
Occasional schedule adjustments may be required for executive visits, events, emergencies, or other business needs.
The role may involve handling confidential, sensitive, or security-related information.
Compensation
The Salary for this position generally ranges between $100,000 - $130,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an