Training Coordinator | Remote | Pasay City

Training Coordinator
Job Type: Full-time
Work Setup: Remote
Schedule: Full-time; must have availability to overlap with U.S. Eastern Time (EST) business hours
Apply here: https://operationsarmy.com/application
About The Role
We are looking for a highly organized Training Coordinator to manage the day-to-day operations of employee training and onboarding.
The Training Coordinator will coordinate training cohorts from the time a new hire's start date is confirmed through the completion of training. This includes scheduling cohorts, coordinating trainers, tracking trainee progress, maintaining training materials, and ensuring new hires have the resources they need to begin successfully.
Key Responsibilities
Coordinate Training Cohorts: Schedule incoming training groups, coordinate trainers, and ensure new hires have the necessary access, equipment, and resources before their start date.
Track Trainee Progress: Maintain accurate records of attendance, training completion, assessments, and overall progress. Identify and flag trainees who may be falling behind.
Maintain Training Materials: Keep training materials, assessments, guides, and related resources accurate and up to date.
Coordinate Trainer Support: Provide trainers and team leads with updated materials, schedules, and trainee information.
Support Team Lead Training: Help organize and standardize training for newly promoted team leads and facilitate training sessions when needed.
Maintain Training Records: Ensure trainee and training records are complete, accurate, and properly organized.
Gather Feedback: Collect trainee and trainer feedback and identify opportunities to improve training materials and processes.
Resolve Training Issues: Proactively identify potential issues before training begins and coordinate solutions to minimize delays or disruptions.
Required Qualifications
2+ years of experience coordinating training, onboarding, or learning programs.
Strong organizational and time-management skills, with the ability to manage multiple training cohorts simultaneously.
Excellent written and spoken English.
Strong attention to detail and ability to maintain accurate records.
Proficiency with Google Sheets or similar spreadsheet tools.
Comfortable facilitating training sessions or presentations when needed.
Strong communication and follow-up skills.
Ability to work independently and proactively identify and resolve issues.
Ability to work a schedule that overlaps with U.S. Eastern Time business hours.
Preferred Experience
Experience in any of the following is an advantage:
Medical records, healthcare, or HIPAA-regulated environments
BPO or operations environments
High-volume employee onboarding
Developing training materials, quizzes, job aids, or tutorials
Learning Management Systems (LMS)
Google Classroom or similar training platforms
Key Skills
Training and onboarding coordination
Cohort scheduling and management
Training documentation and recordkeeping
Spreadsheet and tracker management
Facilitation and presentation
Strong written and verbal communication
Organization and attention to detail
Problem-solving and follow-through
Process improvement
What We Offer
Full-time remote work
Opportunity to develop and grow within training and operations
Exposure to training coordination, onboarding, and process improvement
Opportunities for advancement into training leadership or broader operations roles
A collaborative, fast-paced work environment
Apply here: https://operationsarmy.com/application

Work arrangement
Yes