Corporate IT Lead

About the Role
Smartwyre is looking for a Corporate IT Lead to own corporate IT operations, security, compliance, systems, and employee technology experience in a fully remote, international environment.
This is a senior, autonomous individual contributor role, responsible for driving IT operations and improvements, managing external MSPs and vendors, and ensuring secure, efficient, and well-governed technology across the organization.
Position Details
Duration: More than 12 months
Experience: 5+ years
Position Type: Full Time
Contract: Contractor
Work Location: Remote
Preferred Location: Argentina
For this position, candidates from Argentina are preferred due to time-zone alignment with both US & UK time zones.
Other candidates from the following list are welcome as long as they can adapt to the client's preferred working hours: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Peru, and Puerto Rico.
Time Zone: Flexible to collaborate with US and UK/European teams
Reports to: SVP of Engineering
Travel: 1–2 international trips per year to the UK
What You'll Do
Own corporate IT operations and the employee technology experience, including onboarding, offboarding, hardware, access, and endpoints.
Manage Windows and macOS environments and oversee MSPs, contractors, and IT vendors.
Drive IT strategy, systems governance, SaaS management, integrations, and technology improvements.
Own Identity & Access Management, including Entra ID, SSO, MFA, and privileged access.
Lead the SOC 2 compliance program, including audits, controls, evidence, and remediation.
Oversee corporate IT security, third-party technology risk, and security incidents.
Establish effective information management and governance practices.
Govern the use of AI tools and technologies, including security, data handling, and adoption.
What We're Looking For
5+ years of IT experience, including ownership of IT operations in a lean environment.
Experience with SOC 2, ISO 27001, or similar security/compliance programs.
Strong knowledge of Entra ID, SSO, MFA, Microsoft 365, and SaaS governance.
Experience managing Windows and macOS endpoints.
Proven experience managing MSPs and IT vendors.
Ability to understand systems, integrations, data flows, and dependencies.
Strong documentation, communication, and problem-solving skills.
Comfortable working as a senior independent contributor, proactively identifying problems and driving solutions.
Ability to balance security, usability, cost, and business needs.
Nice to Have
Experience as the primary IT owner in a small or midsize company.
Experience supporting international or remote teams.
Microsoft Dynamics 365 or another CRM platform.
PowerShell, Microsoft Graph, APIs, scripting, or workflow automation.
Why This Role?
Join a remote-first international company where you will have significant ownership and autonomy over corporate IT, security, compliance, systems, and emerging AI technologies.

Work arrangement
Yes