Warranty Clerk

Warranty Clerk
Join the Hunter Chevrolet Team
Hunter Chevrolet is looking for an experienced and detail-oriented Warranty Clerk to join our team. This position is ideal for someone who already understands warranty administration and can confidently manage claims, documentation, and manufacturer requirements.
The Warranty Clerk will be responsible for managing warranty claims from preparation and submission through reconciliation and payment while maintaining accurate records and supporting the service department.
What You'll Do
Warranty Claims & Administration
Prepare, review, and submit warranty claims accurately and within required deadlines.
Verify repair orders and supporting documentation before submitting claims.
Ensure claims meet manufacturer requirements and warranty guidelines.
Monitor submitted claims and follow up on rejected, pending, or unpaid claims.
Reconcile warranty payments and identify discrepancies.
Maintain complete and accurate warranty records.
Scan, organize, and maintain supporting warranty documentation.
Stay up to date on manufacturer warranty policies and procedures.
Department Support
Communicate with Service Advisors, Technicians, and management regarding warranty claims and missing information.
Assist with resolving claim issues and documentation discrepancies.
Maintain accurate records of warranty transactions and payments.
Assist with related administrative and accounting duties as needed.
Protect confidential customer and company information.
What We're Looking For
Previous automotive warranty administration experience is required.
Strong understanding of automotive warranty claims and manufacturer requirements.
Experience reviewing repair orders and supporting documentation.
Strong attention to detail and accuracy.
Excellent organizational and time-management skills.
Comfortable working with computers, dealership systems, and Microsoft Office.
Strong communication and problem-solving skills.
Ability to manage multiple claims and deadlines in a fast-paced environment.
Able to work independently while also supporting a team.
Professional, dependable, and committed to providing quality work.
What We Offer
401(k) with Company Match
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term & Long-Term Disability Insurance
Paid Time Off
Paid Holidays
Wellness Program
Employee Discounts
Career Growth Opportunities
Supportive Leadership Team
Positive, Team-Oriented Work Environment
Employee Events & Celebrations
Why Hunter Chevrolet?
Hunter Chevrolet is part of Hunter Automotive Group, a fourth-generation, family-owned company that has proudly served Western North Carolina since 1940.
We believe in developing our employees, supporting professional growth, and creating opportunities for people to build long-term careers with our organization.
Our Core Focus is to improve the quality of life for our employees, customers, and community.
Our Core Values
Honesty
Continuous Improvement
Strong Work Ethic
Positive Attitude
If you have automotive warranty experience and are ready to bring your knowledge and attention to detail to a strong service team, apply today to join Hunter Chevrolet!
Hunter Chevrolet and Hunter Automotive Group are Equal Opportunity Employers.

Employment type
Regular Full-Time

Work arrangement
No