Data Monitoring & Client Operations Specialist

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
You will be part of a very solid and united team, with many years of experience on the client account and a high level of commitment and cooperation.
This team supports our customer at conferences and meetings. The position to be covered will serve as effective partner with the meeting planners and team leader for advanced and accurate meetings data feeding, monitoring through different owned and customer systems.
What You’ll Do on a Typical Day :
Event Operations & Support :
Weekly data monitoring check-ins and event website setup and registration administration
Attendee management check in and comprehensive reporting
Real-time troubleshooting for stakeholders and planners
Compliance & Reporting
MAPP platform guidance and updates
TOV reporting administration
Monthly Cvent KPI validation
Data review documentation and summaries
Financial & Administrative :
Centralized purchase order receipt and assignment
Meetings Central proficiency and business review documentation
Panish tax reconciliation support ,Vendor onboarding and payment processing assistance
What We’re Looking For :
Adaptability & Collaboration :
Proactivity and thrive in evolving environments
Partner effectively with meeting planners and customer focused
Client Management & Communication:
Daily interactions with stakeholders
Fluent bilingual support in Spanish and English
Serve as Data primary point of contact for Spain and Regional markets at monthly Audit level.
Cvent and Meetings Central Platforms Expertise
Advanced Cvent and MC knowledge and hands-on support
Weekly data validation before events
Cvent reconciliation and data accuracy checks
Data Angels modification oversight
Event closure system management
Location
Spain
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Work arrangement
Yes